Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is perfect. The wig density is full. The hair is very soft. The wig fits my head shape. I really like this wig. It does not shed much. I like it so far. The length is right. I am very happy that I purchased from this company and will definitely buy again.
This hair is great in color, lace, and texture. Next, I will do styling for my new home style. I want to cut a few layers on top and create small curly hair for this style.
I loved the hair, the hair was so soft and the curls were so beautiful. Honestly the hair came so fast which was not expected. Will definitely buy from them again! The curls are so beautiful and I love it!
Hair received in great time. I have installed, the feeling is very great!! My hairdresser said the lace is a good lace. Really soft and shiny. Feels really light but looks full and nice. The service attitude of the business is also very intimate,thany you!!
I'm very happy with my wig, the colour is very pretty, I'm loving everything about this wig and the seller communication skills was amazing from the beginning, I will definitely be ordering from them again.
This was the best human hair ginger colored lace front wig I've ever had. I got thousands of compliments. I will definitely buy this brand again. The price was even very reasonable.
This hair is really good,it's no shedding and the color is beautiful and it's super easy to maintain
This hair is really good a little shedding but the color is beautiful and it's super easy to maintain 💕
I love the texture and color! When I opened it, it was soft and odorless, very shiny. 100% real human hair. The seller was very sweet and answered all my questions. Y'all should buy wig!
Wow, the curvature of this hair is really too much beautiful. Its deep wave is super advanced, and the length of the hair is also real. You look at my photos, you can see the color of the hair is very shiny, I like it!
Recommend this curly wig. The hair is super soft and elastic,the curvature is beautiful, It wears realistically and naturally, I love it!! I will definitely become a long-term customer of this store.
I love this wig, I'm in love with the color I'm not going to install it until my birthday but I'm like so exciteddd ❤️ Its like a burnt orange color and I can;t wait finna be looking like a baddie 😝🔥🔥!!
BESTT WIGG ,color is pretty and its very softt , true to length i got a 26 inch nd its giving that , it sheds so little ... BUY THIS WIG it only took 5 days to come .. they were communicating with me along the way . i will definitely be buying with this store again
The color is beautiful, the hair quality is great, the length is just right and the lace melts easily! I like it. Very nice wig with beautiful color and comes with all gift accessories. Thank you very much to the seller. I recommend this store.
THIS IS A REAL REVIEW! i was highly surprised on how good quality the wig was when it came! sooo soft, barely sheds, true to color, true to length, lace is thinnn, & no smell on the hair. shipping was a little long bur was definitely worth the wait🔥 i rate this 10/10 texture to be this good for the color honestly. seller has 10/10 communication
The hair is so soft and true to size. Definitely worth the price and I didn't even have to bleach the knots. 10/10 recommend.The hair quality is amazing. Minimal shedding (if any), knots are barely visible and it holds color very well. I love how it looks on me ,very full and true length. I like the lace so much and it fits me well. good communication and this hair is very lovely and soft I recommend .Will definitely be buying again.
This wig was so soft, very little shedding perfect color, I ordered a 28 in and loved the length and I'm Sure you will too don't hesitate Just buy it,I definitely love this wig. the color is awesome. I haven't experienced any shedding and easy to install and, style.