Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this this hair! True to length minimal shedding, no small! pre-plucked !! Fast delivery!
Definitely great hair, got so many compliments! I have locs almost just as long as the wig and you can't even tell. Definitely recommend this wig.
Very happy with my wig! The lace is very good and the hair quality is also very good. The hair is long, heat resistant and has very small knots. After installation, it looks very nice and natural on my head!!!!!! No hair fall off, everything is perfect!!!
This is my fave wig so far, I will be purchasing more from this company in the future.I plucked my hairline some more and customized the hairline to fit my head better, everything took so well and the quality of hair is great,I expected a lot of shedding but I hardly had any when I customized it. Overall this wig is amazing and I couldn't be any happier,especially when receiving it during the holidays.
I love it!! The color is gorgeous; the quality is amazing and so soft. Very minimal shedding; very thick and full; it came within the same week that I ordered it and the price is extremely affordable. No smell. Most definitely will order again!!
I am very satisfied with my order. I like this wig. It is exactly the same as described and fits well. The delivery was fast and we received the wig within a week. Thank you.
i love the hair. the lace was easy to work with and hard to find when you apply it nicely. It melted instantly when I placed it down I was happy with the results before I was even finished with applying the hair
This is the second time I bought 4/27 color hair. The last time I bought a wig from another store;I was very dissatisfied with the quality;so I chose this seller's wig to buy; hoping to buy a wig of good quality. The package was delivered soon after the order was placed. The customer service provided by the seller was very considerate. The hair looks very shiny and silky. The color is pure. The hairline is very natural;and the lace is very thin. No shedding. I like it very much! This is a satisfying purchase.
The hair is actually very softer takes curls very easily. Thin knots and is perfect! Could be a little thicker but other than that it's perfect! I was a little skeptical because of some of the reviews but overall i am happy.
I was really curious about this wig .. The shipping was very quick the vendor was very nice and everything.. wig is very full and thick .. also its true to length plus im tall and its very long
I got the True to length. Very soft. Minimum shedding (hardly any). Very soft to the touch. No tangling. Easy to install. I have been getting compliments everywhere that I go. Order it!! Stop thinking about it and Do it!! I'm happy that I ordered. I will be ordering from this hair company again!!!
I was very hesitant at first but it definitely showed up & showed out!!! I will be purchasing again no smell; true to length & hold curls very well‼️ DO WALK BUT RUN & get this wig boo you won't be disappointed
I am satisfied with the purchase. This hair is soft and elastic; and I didn't notice any tangles. I like this curly wig; you can make baby hair because it has a natural hairline!! So far; I like its quality. Buy Now!!!!
I love everything about this hair. No tangling; no shedding; no smell;Everyone just keeps complimenting it. Will definitely be buying again and trying to put everyone on this hair!
I am very excited about this wig. The lace is very good and the hair quality is also very good. The hair is long, heat resistant and has very small knots. Install was beautiful!!! No hair fall off, everything is perfect.
This unit is true to length; soft and does not shed.. This unit is 100% Human as described. The lace a great; and melts well. My curls are bouncy and Long-Lasting. I will definitely be purchasing again
It came three days early!! This hair is worth the money. The deep wave hairstyle is very gorgeous, the hair is very perfect, super soft, perfect length and fullness,no tangled. There is no pungent smell,and the lace is very transparent. This hair maintains its curly even after washing, and still has a luster. Very cute!! Guys, this hair is currently my favorite!
Very happy with my wig! I received it quickly and it come 4 days! the quality is great! I buy hair wig many times in this store and never disappointed! Thank you for the good texture wig!! I highly recommend!!