Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's really soft and easy to work with, and the lace isn't really very noticeable. i had it on for about a month (i had to reinstall it a couple times) and it didn't get tangled or anything. it also holds its curl really well -all you really have to do is get it a little wet and it'd look amazing. it's really great quality and it doesn't really shed. also loved the color!!
This wig exceeds expectations in quality, with true-to-length measurements and a density that adds a natural look. The color is flattering on any complexion, and it's made from 100% human hair, making it tangle-free and easy to install and style. Truly worth every penny!
This wig has great quality, true to length and its density , color fits any complexion, it's also 100 % human hair , tangle free and easy to curl. Worth every penny spent.
Love love love the wig . Very soft , no smell, true length , no shedding . Overall 10/10. Ill purchase again
The installation was easy the softness of the hair was everything, the curls pattern is beautiful smell real good no shedding love the lace quality
I love the hair color, it definitely gives Beyoncé. It's very pretty and true to length. 10/10 recommend.
This wig is so great! No shedding. No odor to it. It lasted literally a month, could probably last longer. It's up to you and however long you plan on keeping it on. I had no complete problems with this wig. I loved it so much. I got so much compliments ❤️ also, it did not nap up at all !!! I would def buy this again.
5 stars across the board honeeyy!!! so this hair is for when I go off to college next week. The quality of this hair is very soft!! the knots are small !! the seller was very nice and communicative with me...the shipping and delivery was fast like always!! baby i'm sticking beside this company fr !! and this wig is also a 30 inch but it's not gonna look like it at first because it's curled but honey it's a thirty inch fr!!
This hair. Lace is absolutely transparent and easily blends into my skin. The knot is really small, and if you like it, you may not even need bleaching. If the length is correct, the density will be much thicker than ordinary wigs. This store does a great job in this regard, and the logistics speed is also very fast, arriving in less than 4 days. During this period, we will update you with logistics information in a timely manner. Highly recommended!
I highly recommend this hair! Shipped very fast 5 days arrive after I placed order. Hair is Amazingly Soft, lace is thin and true to length. I loooooooooovvvvvveeeee it!!! Communication was great. they do their best to meet needs and always kept me updated on everything. Will purchase again.
This hair is very much true to length. There was no smell and it came in like 3 days after I ordered it. Order this wig if you want a long and thick wig for a reasonable price
I took many beautiful photos, love, love. I like this hair. Its thickness is perfect. I haven't encountered any issues with detachment. Easy to maintain. It maintains a silky and soft texture.
Great quality , easy install , and just like the picture ! Excuse my lace on the other pictures But yea buy it . Took like 4 maybe 5 days to come in , andddd they text you a lot so communication good .
I received my hair. Four days. Very pleasantly surprised, as beautiful as the picture. 100% human hair . I like its length. The hair is full. The hair is smooth and soft and looks natural. No peculiar smell, no tangles, no shedding, I like it very much, highly recommend
i love this hair! it's soft, true to length, doesn't shed & the lace is pre plucked & HD! i got the 28 inch and its very long. the color is also gorgeous i got so many compliments!! it came faster than expected date. get this wig i promise its nice lmao!!
Super cute colors It holds heat well I get compliments everywhere I go it does shed a bit.But I would buy it again because it's definitely worth it
The hair is super niceeeeee. My stylist did so well with it. Girl buy this hair It·s amazing soft and all and doesn·t even tangle like that and it·s affordable. Very full, true to length, soft, came in less than a week. GREAT value for money