Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this hair. It came soon. It was perfect. The hair was silky, thick, and beautiful. I'm so happy with my hair. I will definitely be ordering from them again!!! I just hope that the hair quality stays the same for my next order. I definitely recommend them. I love, love, love it. I'm a super satisfied customer. I normally don't do reviews, but I had to do it for this one because I love hair, and I want people to know that this purchase was well worth it. Happy customer!!!
When my sister bought her hair, I saw the wig and liked it very much. Then I came to buy it. The package transportation is really fast.The lace hairline is very natural. True to length, soft. The wig is very full. Those who are still hesitating to buy hair, buy it directly, and you will never be disappointed
Love the 613 blonde hair, it is very soft and full.True to length.Little to no shedding.No bad smell. The lace was of good quality and very easy to melt. This product was packaged very well and came quicker than expected. This wig most definitely had good-quality hair. I would choose this product with your next purchase.
Beautiful, thick wig. The parting space on this wig is huge i haven't had a wig like this in forever. I can't wait to install, just buy it
I'm so happy that I got my hair time for my birthday such good quality the right length and there's no shedding at all. I didn't have to bleach and pluck the lace. I really recommend buying from here
The proof! The quality and length very great and we dyed the wig two weeks later. Y'all won't be disappointed. I will purchase again
This was a good wig. Needed something quick for my client, came on time and was able to achieve this color and this is her install @laced.up.by.stina
I absolutely love this hair came very quick.The texture is so lovely and soft . Looks beautiful
If you are still hesitating about buying this wig? Then buy it!! I love this wig, it is soft and easy to take care of!! This wig is great, honestly the best wig I have ever seen! Very little hair fall and no odor! The length is just right too. Very soft. I dyed it a beautiful color and I love it. I give this wig a 10 and will buy again
Love the fullest of the wig , and also the lace was full , large amount of parting space , I was able to curl and put in different styles.
Absolutely love it! Big head friendly!!! I have locs and you can't even tell great quality wig!
The quality of this wig is amazing. From the actual hair to the lace quality. The wig bleached very well to my liking, it wasn't hard to pluck the wig and the hair is actually true to length. I definitely recommend this wig and i surely will be repurchasing .
This wig is so pretty All I did was tone the knots it's definitely giving scalp ! The hair is so soft this a good wig the lace is thin it barely sheds y'all know 613 shed a lot this wig didn't you definitely need this it's worth it for the price
This is the most beautiful hair I've ever bought, awesome. When I received the hair and opened the package, I was absolutely shocked! The hair texture was soft and had no shedding. I was impressed by the service. I am so happy with my choice. Girls, buy this hair, you will definitely fall in love!
Very worth buying. Hair is soft, odorless, and does not fall off. My hair fits well. Easy to design. I would definitely recommend this hair and would definitely buy it again. My hair is very soft and smooth. This is my first time purchasing from this company, and I am very satisfied with my hair. There is no odor, delivery is fast, and I have good communication with the seller.
I love everything about the wig.Excellent quality of hair, softness,the length is accurate, the thickness is very full, no smell and no tangled. How it looks so natural, as if it was your own hair. Lace nice and blends good with my complexion. Would definitely order again.thank you seller!
HONEST REVIEW!! I was very skeptical at buying at first but this wig is a 10/10 can't wait for it to be installed! Great buy!!! True to length , soft and just all around a good buy for the price . I definitely recommend this product .