Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved how soft the hair was and it is also very true to length! There's is no shedding and the lace melts perfectly!
I got the 28 inch and it's definitely true to length. The quality of the hair is very nice and soft, very little shedding as well. I'm new to trying color wigs, but this one is really nice. The red is so rich and but not overbearing. Get this wig!
The hair is really silky and smooth. Knots are small and is very well plucked. I recommend a lot. It's worth the money and true to length. This is a raw review, I did nothing to the hair yet
The wig colour was perfect and matched the pictures. The hair is very soft and also true to length. First time buying from this vendor but will definitely be buying again. 10/10
I love the color!! It's so pretty. It came supper fast . It's very soft and true to length. Little to no shedding! Lace was on point the knots were easy to cover i didn't have to bleach it !! I'm in love with it , will be ordering again !!
Let me tell y'all about this hair.. it's GREAT. very soft, true to length, doesn't shed, easily can be flat-ironed, i've had it for 3 weeks & it still looks & feels great. If y'all don't do order from no other vendor get THIS! I wouldn't lie.I love everything about this hair. True and honest real human review.my new vendor now lol. SHOP LADIES!
The wig color is perfect and matched the pictures very gorgeous! The hair is very soft also true to length, first time buying from this vendor and will buying again! 10/10
This hair is so pretty the color is beautiful the lace melts really good and the knots bleached so well. True to length and density! But does shed a little. Very easy to style. The quality is also very good. My comment is sincere, I love it! I'm feeling myself
Buy it!!! Preplucked so perfect and the lace is thin and hd, it melted perfectly with my skin tone! True length and Density. Loved the texture of this hair and it holds beautifully. Ladies, this right here is a winner! Straight pattern is so beautiful. The seller communication is great!!!
Ordered this hair before a trip I was going on. It came quick. And the quality is great. Hardly any shedding.
I recently purchased this wig, and I am absolutely thrilled with my purchase! The quality of this wig is outstanding. The hair feels incredibly soft and natural, and it has a beautiful shine. The color is vibrant and exactly as described in the product details.
This wig was so beautiful. The quality of the hair was great,Very soft and smooth, has a nice shine to it. I loved this color it's exactly like the photo.Overall wig was ah 10.!
This wig was so beautiful. The quality of the hair was great,Very soft and smooth, has a nice shine to it. I loved this color it's exactly like the photo.Overall wig was ah 10.!
I love this fr ...this so so cute ..I'm gonnna buy more ...I ordered just 6 days ago ....and it's delieveeed already ...I'm so happy with my package ...it smells nice and it's really great
I love the hd lace! This hair is very soft and the texture is amazing. Minimum shedding and the density is very full! I would high recommend this product and will be purchasing again. They even gave me lashes, elastic band and a wig cap with my wig. Love it!
This hair is so pretty the color is beautiful the lace melts really good and the knots bleached so well. True to length and density! But does shed a little. Very easy to style. The quality is also very good. My comment is sincere, I love it! I'm feeling myself
I love how soft and bouncy the hair is. The lace front is so amazing. This wig is so so beautiful. I 100% recommend. An applause for the seller, great communication skills.
10/10!! Highly recommend this is the best hair ever. This hair is beautiful, I get so many compliments, I can do so many styles with this hair, and the hat fits my head perfectly.
I just received my 26-inch burgundy human hair wig today, and I'm already impressed. The color is a vibrant, rich burgundy, and the hair feels incredibly soft and natural. The wig looks well-made and it has no smell. I haven't installed it yet, but I can't wait to style it and see how it looks. So far, I'm very pleased with my purchase! AND It arrived 2 days early !!