Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is good, I've been wearing it now every day. The hair is so full, no smell and true to length. The hairline is preplucked and very easy to install. I really like the store and will continue to shop!!
My friend recommended this hair to me. Hair is so smooth and full. The quality is good, the texture of the hair is very soft, and it fits my skin very well. No odor and no tangle After installation, I got a lot of praise!!
The hair is very full and soft no shedding! The lace is easy to melt knots are small. I've had the wig in for 4 days now!! Everyone loved the quality and is currently still in shape as of now. 100% recommend this wig!!
The hair feels good quality almost similar to human, it feels very soft and very easy to handle to be synthetic is fine!
You see this hair, it's super beautiful, the curves are beautiful, I wore it for a few days and there was no problem at all, it was very breathable, it was very comfortable to wear, it was very close to my scalp, it was very natural.
Absolutely stunning! This 200% density, pre-plucked, and bleached 28inch black wig. The density gives it such a luxurious feel, and the length is perfect for those who love it . The pre-plucked hairline looks incredibly natural, saving me hours of customization. Plus, the bleached knots make the hairline virtually undetectable. It's like it was made just for me! Whether you're aiming for a glamorous look or everyday elegance, this wig delivers.
The hair is perfect. The wig density is full. The hair is very soft. The wig fits my head shape. I really like this wig. It does not shed much. I like it so far. The length is right. I am very happy that I purchased from this company and will definitely buy again.
The lace is transparent and melts easily! The hair is very soft and has very little shedding. The density of the wig is thick and I will order another wig.
This hair is a 10/10. It is soft , no shedding, no bad smell has an adjustable strap at the back so you can adjust it to your liking. It's easy to install . I would recommend that you get this hair.
I love this wig! The length is accurate!!! You can do different hairstyles!! The density of the hair is full, I love it, and the wig is very soft and sheds very little. The quality of this wig is worth the money!
The wig is very smooth!! There is no odor. The lace is transparent and blends in easily. This wig fits me perfectly and is very comfortable to wear. And the shipping was fast, it arrived in less than 3 days!
I absolutely love this wig! It's very soft and the lace is clear and melts in nicely. It's definitely a 10/10! My hair has very little shedding, so go get it! I will order again.
This wig is so silky and smooth. It's true to length, really full and thick. Love that because some long hair gets thin going into toward the ends but not this one. It's was barely any shedding which is great!! It's definitely worth yo coins 10/10.
I love this hair so much. It's really soft and it's true to length.Love love this hair and will be repurchasing soon!
Love the lace front wig it's nice and full and very soft with shedding little would definitely purchase another for my vacation next month.
I bought this wig because it looks so great on someone else! It was my friend who bought it and recommended it to me, it was really good quality this one was smooth and not knotted
I love this wig! The hair is very soft, accurate in length, full in thickness, not tangled, no smell.The wig is comfortable to wear and looks natural.
it was very easy to install. The hair is so beautiful, like real. The lace is thin and melts well with my hairline. I didn't have to pre pluck it nor bleach the knots. This is one of the best wigs I've ever had!
Wig came in 3 days!!! True to length and the lace was already plucked great. It's so soft.Hair won't fall off. I love how the hair feels and looks. I recommend you guys to buy it, it's a nice and good wig!