Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks so good in a wig. Its soft cute and fabulous! Im wearing this wig to a party this weekend. I think Ill get compliments at the party.
***REAL REVIEW ALERT***💕💕💕 13x6 ,, 30 inches ,, 250 density!! don’t walk ,, skip or hop girl you better RUN to this wig!! it’s TRUE to length ,, VERY thick && NO smell girlll you definitely can’t go wrong with this one !! 💯 the seller made sure they responded to me fast to help me with any problems ! NO shedding & oh yeaaaa ITS SOFTTT ASFFF😩😩!!! ORDER THIS WIG NOOOOW💕💕💕
First impressions out the bag was that the hair smelled horrible! Very shiny and feels great not sure if the hair is mixed but it looks that way , have yet to install will do an update when I do but it seems to be true to length because of the curls but looks more like a 30 than 32
love love this wiggg !!! my stylist said the lace was amazing and she had no problems installing it. it does shed a little, but nothing too bad. I ordered 30in 250% density and i can most definitely say its very true details. Shipping wasn’t a problem at all, i think i received in 3 days. So stop scrolling through these reviews and go ahead and order boo!
This wig is absolutely beautiful. It's true to length true. The density was the lace is beautiful. I just love buying wigs from this company. This is my second time and I will continue to buy hair from them.
This hair is absolutely beautiful.. I love it... will definitely buy more, no tangling or not much shedding, best hair I've bought
Firstly the shipping was very fast, got it within5 days ordering. The hair is good quality and was able to melt properly. The hairstylist was able to bleach and pluck the knots with no hassle. The curls were lovely and lasted all night. I love everything about this hair.
very Good quality. the hair does not tangle and is also try to length. shedding is very minimal to none. the shipping was very fast. I am very happy with my purchase
It is 100% human hair, very dense. Curly hair is soft, elastic, and odorless. You can see my picture, my hair is very long and the quality is really good. This is my first time buying curly hair of such good quality, it's very beautiful! I believe I will receive a lot of praise for this. I think I will continue shopping here.
Impeccable hair that fits the description very well. Is very easily manipulable and odour-free. I received small gifts it's nice and the tule is fine and pleasant to the touch.Knots bleach easily and the hair does not fall out too much. Globally easy to custom wig.Everything is fluid so nothing to complain about the quality of the product.I will be recommending to friends and family.
Delivery was quick,it does have a smell but I washed it. Imma try to make it work
I love the wig.Very good quality.It's really nice and thick,accurate to length.The lace in this wig oh my God,it's giving skin,melt on my head really amazing.Shipping was really fast.Customer service was on point,very friendly and helpful.Don't forget walk ladies run for this wig.
It's so soft, lightweight, and looks like the photos. Y'all don't walk.run to check out and get this. Will be ordering again.
The hair is sooo silky!! True to length and good density. Real transparent lace with small, natural knots.It didn't bring me any quality problem so far. I can run my fingers through it with no hair losing. And the shipping is very fast. I got it in 3 days!!!
My hair is so long & thick, and feels good quality. Very convenient to install, This type of hair can be worn directly without wasting any time, making it very suitable for first-time hair wearers. Would definitely recommend this hair to everyone who is interested in purchasing.
I was referred to this wig from my friend and she said it was a good wig also, so I think y'all should definitely get this!!! Hair is beautiful, long full and thick lace very pretty as well. I'm sure my hair is going to gorgeous once it get installed.
The wig is really thick and true to length. I ran my fingers through it and had zero rejection. The sellers communicated very well with me before and after the purchase.