Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair was so soft and easy to work with. Out the package the hair was super soft and had no shedding at all. Very easy to bleach knots and style with, it was my first time installing a new unit and I believe I did great all thanks to this unit. I love this wig, I love the deep wave look and it's beautiful, definitely worth it
The length was as described and the deep wave texture is still holding its pattern several weeks later. I have had so many compliments. I just ordered another unit from them. You definitely get your money s worth. It s a great investment.
I was pleasantly surprised when I received this wig! It is very soft and very carefully selected. The length is true to life and very very soft and does not fall off. The lace is transparent and has great clarity. The seller was also excellent in communication and recommendations, keeping me updated throughout the process! I would happily order from here again.
I have no complaints about this wig, this wig is by far the best wig I have purchased from Aliexpress. The curls are very full, very nice, soft and good quality! It is glueless and very easy to install. I would buy from this company again, it is great value for money.
Receive my wig and plus got a free one! I'll be reviewing that one later once I wear it. This was my first time doing a ready to wear wig. I must say I'm very impressed with how I was able to put this on myself. I don't know how to do hair at all so don't hinge me. But this was quite easy for me. If you are a beginner with doing your own wig, this is definitely for you so get it now!
The hair is full and true to length! It does not shed. Even after shampooing, my hair just little fall out and it's still full! I can usually get a long time out of it if it's properly maintained. This hair is the bomb! It is very heat resistant. I would definitely recommend it, you won't be disappointed.
It's so soft & silky! Lace is very thin and beautiful, it perfectly blends my skin tone and makeup. It looks super good-looking, without any tangles,and it's very perfect. All my friends gave complements on my new style hair!
The hair is exceptionally beautiful! Its texture is truly remarkable. The hair is soft,very elastic. Easy to wear and manage, no shedding and tangling. I highly recommend purchasing it, you will undoubtedly be pleased with your decision.
This hair is so nice. The wig looks great, just like the picture. The installation process is easy, with almost no hair loss, very full and elastic. In addition, the delivery was fast and the customer service was very responsive, thank you!!
Fast delivery within 3 days!!! The wig itself is good, with accurate texture density and length. This wig is very soft and even after wearing it for a few hours, it feels very comfortable on my skin. This is one of the best wigs!!
Initially, didn't let myself have high expectations ... because, we know pic make liars of us all ... Pros: soft, thick, quality seems to be good (like pic) I don't apply heat on any Unit ... (always wash before wearing) By far a BIG changer for me. I'm used to long wigs, but this wig has made me a believer. Package came in a timely manner. I not put it on yet and was extremely impressed by the curls, fit and softness.
This is one of the best curly wigs I have.This hair is great and very thick. It is also true to length will an amazing curl pattern. I love the deep wave of the hair and the texture and the price is so great. Buy it now!
The curl pattern of this wig is really beautiful. The hair is very soft, the lace is high definition and transparent, the density is full, and the length is accurate. I will recommend it to the ladies around me.
This wig was a great purchase. Everyone should have a bob wig. The curls are beautiful and gorgeous, the hair is soft with little to no shedding and the lace is easy to bleach. You won't regret purchasing this bomb wig.
Lace is transparent, I love the lace! The product is really good quality, so soft and beautiful. Product is accurate, true to length, very silky and full. package came with lots of gift, I will ordering again.
The curls so pretty! It's ture to length, thick and soft. No shedding, knots and lace blend pretty good even before bleaching and plucking. I will be ordering again. Love this hair so much!!
I finally found a company that actually makes quality wigs at a low price!! This unit is beautiful. The hair has perfect, soft bouncy curls & does not have a bad smell. shipping was fast also I will definitely be ordering more wigs.