Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order recieved!!!It took 4 days to come. The lace is so thin and the knots are so small which is great.Exactly as described! It's silky and bouncy, the curls are well constructed and very easy to maintain.
The curly pattern is very beautiful, without smell, fullness and tangle, which is amazing. My friend even said that the texture of the hair was the best he had ever seen. The hair and the seller are great! This is one of the best units Ive bought.
The hair arrived early ,communication with the seller is amazing. The product is really good quality, the hair is real human hair. It is really soft & does not tangle easy, lace is beautiful, no weird smell. It is very well packed!!!Real comment, you can see that the curvature of the hair is very beautiful! It's very shiny and smooth. Even after flat ironing , the hair is still very soft and easy to install. 10/10 recommended!
This is the prettiest wig everrrr😩 like im so happy with this purchase… the lace ate down melted right to my head and you can’t even see the lace. It’s superrr soft it’s not the length I order I ordered a 36” but it’s more like 28 but I’m actually ok wit it…. Buuut I would definitely recommend and most likely will be buying again.😘
LOVEDDDDD! This curly wig , quality of lace & hair was everything I was looking for. Very full , lace literally melted into my skin also styled many ways without complications with lace , I will definitely be ordering again !
I am very satisfied with my hair. It is not artificial hair, but 100% human hair, very soft and easy to comb. The hair cap can be freely adjusted in size, making it easy to use! The quality of this hair is really good, just right, and the length is moderate. It's so beautiful!The wig is really perfect, feeling like natural hair. I have been wearing it for a few days and it's also great. The hair is really beautiful, and the seller communicated well and provided good advice. I will definitely buy it again!
Love this hair as someone who just getting into wigs and trying new styles to see if they fit me this wig helped so much. The hair is supper soft and it's so easy to bring back the curls if you brush it. I love this wig!!
I wore this wig for my birthday I add the highlights and I love this wig!! It's true to length, the knots are so small and it's not thin the hair is silk and soft, 10/10 recommend for sure!!
Amazing hair that's silky and smooth. Length longer than what I expected and I'm in love. came in three days with little to no shedding arrived with no smell at all.After a wash and blow dry this hair was laid with ease. Definitely will be ordering again.
The hair quality is amazing, especially the soft texture, it's super silky, shiny and definitely real length. It has fine lace and a full hairline, hair looks very thick and bright. I love the curl pattern of this wig!!!
This is my third time buying this wig, the texture is amazing!! It's so soft there is no tangling. The hairline was pre-plucked, so I didn't have to do much to it. Lace is also very transparent, and supernatural. It's definitely worth buying!
The thickness of the hair is very good.The curl pattern is very cute, it was the exact look I was going for!! It fits well on me and easy to adjust. The smell is very good. The appearance of the hair is so unique and good. I got so many compliments on my wig.
The hair quality is amazing! The curls are beautiful! The hair is super long, thick and cute. The lace bleaching is very good! You are the most beautiful when you wear it. The perfect length and volume ensures that the wig looks natural on me. The wig cap fits me well and is very comfortable. It also has elastic bands that can be adjusted to fit your head. Definitely buy this wig!!
I was pleasantly surprised to receive it. It is very soft and carefully selected. The length is 100% real. The hd lace is great, the lace is perfect, it suits my skin perfectly. The packaging is great! The fullness of the hair is everything. It is very very soft and has not fallen off so far. The seller is also very good at communicating, very kind and considerate. 10/10 would recommend
I ordered hair extensions, she will make my hair thicker, he is exactly what I expected, reaching 30 inches, recommended!
The wig arrived very quickly,I received the goods on the fourth day,the package arrived in good condition,I can't wait to open the package,this wig really surprised me,the quality of the hair is particularly good,and the curvature is the same as the picture on the sales page,there is no difference at all,I like this wig very much,I hope my evaluation will be helpful to you!
I like it. Everything about hair is amazing, it's really soft and not tangled. Very, very little or no shedding. This is a very accurate length, I feel longer and very satisfied with it. The customer service was very good and the purchasing process was very satisfactory.
I like it. Everything about hair is amazing, it's really soft and not tangled. Very, very little or no shedding. This is a very accurate length, I feel longer and very satisfied with it. The customer service was very good and the purchasing process was very satisfactory.