Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair is really beautiful, very soft, no tangled,has no peculiar smell, and the length is correct.I love how it looks on me, its natural on me.
From the moment I received this wig, I felt very satisfied. Its quality matched or even better than its price. This wig feels very comfortable for everyday use.
This unit is beautiful. There is no odor when opening the package, and the length meets the requirements. The glueless wig is very convenient and can be put on perfectly without any help. Love it!
This was extremely great quality hair. It looks and feel great. Most definitely will be ordering from this store again.
This wig makes me very happy and satisfied. The quality is very good, little to no shedding and true to length. It holded curls good enough and the length is just right. 100% human hair, I would buy a wig again!
This wig is so beautiful, true to length, soft and no smell. The lace is good.The real thing is much better than the photo.The delivery is also fast,and the seller has good communication. I'm very satisfied with this.I will repurchase again and recommend to my good sisters. .
I've been wearing wigs for about 3 years, and this is my favorite of all the wigs I've ever bought. This wig is so soft and feel comfortable.The lace is transparent and thin, and I don't even need to bleach the knots, hair is very complete and minimal loss. The length is true and correspond to the description. The wig is of good quality! I am very pleased with my purchase. Will definitely order again, great value for money.
This wig is amazing! The color is exactly like the picture!! The length is very accurate and there is very little hair fall! Great value for money, the curl is better than expected and the lace melts nicely! !
Love this unit, the lace is soft and thin. The hair is no shedding and tangeling. Looks just like the picture I also get a lot of compliments and a lot of people asking for links, so 10/10 is definitely recommended this.
This wig is a must have! The lace melts right into the skin. The hair is soft and full, no shedding, no smell. I don't often review hairs on here but this wig is awesome and worth the price. Pls don't second guess just buy it!!! Thank me later
The hair is soft.Very shiny.Nice and short,do not like long hair.There was a problem but after good communication with the seller,well resolved.Happy with the hair.
When I order this one I was so happy with my purchase. The hair was thick and soft and good quality and had no smell to it at all I highly recommend if you want a bob wig you should order this wig. I also got a 14inch.
The shipping was so fast came before the delivery date then again the hair quality is so good and it's soft and no shredding too. Definitely love the hair and would come back again and recommend anybody to this seller.. seller communication skill is good too.
Receive my wig and plus got a free one! I'll be reviewing that one later once I wear it. This was my first time doing a ready to wear wig. I must say I'm very impressed with how I was able to put this on myself. I don't know how to do hair at all so don't hinge me. But this was quite easy for me. If you are a beginner with doing your own wig, this is definitely for you so get it now!
The wig is soft, the lace is transparent and completely melted, and the curvature is beautiful! The roll is beautiful, great value for money, and seller communication is excellent. Can't wait to install it, I'll definitely buy it again from this company.
I am absolutely thrilled with this wig! The density gives it a natural, full look. The wig's curly texture is another highlight. The curls are well-defined and maintain their shape without much effort, which is a huge plus for me.Furthermore, the quality of the human hair used in this wig is outstanding. It feels soft to the touch and doesn't tangle easily, making it a breeze to manage.Overall, I am incredibly satisfied with my purchase. This wig is not only stylish and high-quality but also offers great value for money.