Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its quality is very good, and the lace is also great. The area is large enough. Easy to maintain, very soft when taken directly out of the packaging. Beautiful natural black hair. Pre extraction has been performed using natural hairline and some baby hair. It will not fall off or tangle after washing. In short, I am very satisfied!
The wavy hair on the body is very beautiful, with a precise length of 30 inches. I like its texture, it has no odor. Lace is transparent and has a large surface area. The texture in my hand is very good, and I am really satisfied. The seller is very friendly and patient. Thank you to the seller for providing high-quality hair!
The quality of the wig is really good, and the hair is easy to style! Loyal to length, so full. The hair is soft and absolutely sweet and flowing. 10/10 will change again, and the hair volume is also very large. The shipment is super fast and we received it in less than three days.
That wig looks really nice. Lace is really good. Lace is soft and transparent, perfect for my skin. It's too invisible, I can't see any traces. Hair is soft and odorless. It won't fall off. It looks like my hair. I don't like wigs, but this one suits me very well. This is the most beautiful lace I have ever seen.
The delivery speed is very fast, and I received the wig within 4 days.Love the wig The curly wig is very soft,with accurate length, full thickness, no tangled, no smell, and the lace is very transparent. I like this wig!
This hair is so full & thick I will be purchasing again. Shipping was fast!!!!
A such great quality and it was so soft, I wore it the whole day and it didn't tangle once. Other than that , the lace is nice and thin , it melts really good! Its a plus for me Ill surely order again and also let my friends know to order.
I installed it myself and I will say it take bleach to the knots well. Hair is beautiful and shiny, with no hair loss. Lace is also invisible and is one of the best lace I have ever bought. Please don't miss such a good wig!
It’s really pretty , I Iike it so far. Seems to be true to length. I’ll come back with an update after I install it
Hair grows faster than expected. This is the true length.The hair is very good. It is so shiny and smooth. It's almost the same as the product description.The hair is 100% real. The lace is transparent and fits my skin very well.making it easier for me to customize different hairstyles!I got a lot of praise. This is what I have to buy again.
I am very satisfied with my hair.It is not artificial hair; but 100% human hair;very soft and easy to comb.The hair cap can be freely adjusted in size;making it easy to use!The quality of this hair is really good;just right;and It's so beautiful!I was very pleased and received many compliments!
The wave of the hair is very cute;and the density is also very full; the transportation time is super fast;I received the goods in four days;the merchants are very considerate;they will let me know the real time transportation status of the package;so awesome!
The hair quality is very good; very thick; and it matches my real hair! I'm in love with the hair very soft and Beautiful the lace melts right into your skin And it is better than real hair; without tangle and falling off.
I like everything about this wig. The wig is perfect;very full;won't fall off;and has no odor!The wig is really thick and the length is also very long.I ran my finger over it;but it didn't fall. Lace is great;it made beauty.
I like its quality. impressive! The hair is soft; odorless; easy to pull out; with very small knots; definitely in line with length and density. Not to mention the perfect wave. Please don't be afraid to purchase this wig; it's definitely a fact! The delivery speed is very fast; and the seller is also very good.
I like shopping in this store!!The customer service was great;they made sure everything went well at all time.I'm very impressed.10/10 recommend❤️
Lace is transparent; I like lace! This hair has really good quality; soft and beautiful. Accurate density; accurate length; very soft; silky; and arrives on time. I bought another one this morning.
A great purchase, style and look I washed the wig before fitting it, no plucking, no bleaching, just added foundation to the lace, the wig looked beautiful and was easy to style.
This is by far one of the best wigs I have. I took this wig out of the packaging and loved it right away. The lace is amazing and it melts perfectly. The hair doesn't shed and the wave pattern is gorgeous!!!!If you're thinking of buying it do it.
I can honestly say that this vendor is one of my favorites. Ive been getting a lot of compliments on this hair because it looks very natural. Hair is soft, tangle free, no shedding or weird smell at all.... Just beautiful natural looking hair and the prices are reasonable.