Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair is definitely a really good batch. The hair is not easily tangled and has very little shedding. I like this color. It arrived quickly and the seller's communication and service was great. Will buy again.
Fast shipping. This hair is super soft real hair! No odor, no abnormalities. Not at all conflicted. It won't fall off in large areas, strongly recommended!
I like this wig. It is very soft, suitable for length and density. It feels very smooth in your hand. Lace is great
The density is very full and the length matches the size. It barely came off. The lace is transparent and melts well. The hair is soft, the customer service replies very quickly, I appreciate their friendliness and response!
The hair is too beautiful. I like this wig.It's really super soft and full.No dryness, no frizzy, no tangles, and almost no shedding even after washing. I have good communication with the seller and the service is good. I can't wait to put on a wig. It's thick and beautiful. I really like it!
This wig is amazing!hair is smooth and can be easily combed with fingers.The length and density are both very good. Overall happy with it.It's comfortable and I like it!! The hair is true to length. The texture is soft and smooth. I appreciate that the wig is not overly heavy, which makes it comfortable to wear for extended periods of time.The customer service is also very attentive. He always answers my questions patiently. I am very satisfied with this.I might even buy a second one!
I am very satisfied with my hair. It is 100% human hair, very soft and easy to comb. The hair cap can be freely adjusted in size, making it easy to use! The quality of this hair is really good, just right, with a moderate length. It's beautiful! The wig is really perfect, it feels like natural hair. I have been wearing it for several days now, and it's also great. Every time I put it on, I receive a lot of compliments, which makes me very happy!!! The hair is really beautiful, the seller communicated well and provided great suggestions. I will definitely make another purchase!
This hair is great! The transportation time is very fast, I received the goods within four days, and the package arrived in good condition, with no problem, the merchant's service attitude is very good and very thoughtful, and they will help me to follow up the logistics information in real-time, so I am very relieved!
It is so beautiful! I got so many compliments wearing it! It was super easy to install and had no foul smell which is a plus. The shedding little compared to other wigs which I loved. It is super soft and manageable. I would definitely recommend this wig to anyone looking for nice blonde hair.
this wig was 10/10 . the first time i noticed when taking it out the package is that is has a great smell it also has no shedding and best of all comes pre-plucked. Its true to length i ordered the 28in and its exactly what i was hoping for . BUY THIS HAIR !!!
I fell in love with this wig, it is so soft and I coloured my hair and it was beautiful. The wig is the correct length and has no odour. I have received so many compliments and I will be buying again in the future. 10/10 Definitely recommend.
The wig is very beautiful; it is pre-plucked; the wig is very soft; the length is perfect; I like the texture of the hair; it is 100% human hair and I would recommend this wig.
I love this wig, it's very soft and the true of length. The color looks just like the picture and the lace is great and HD. It's amazing!!!
Loved the wig. It was little to no shedding, no smell, very soft and full, light and smooth,good quality wig. I would buy again.