Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The curvature of the hair is too beautiful, with a high density and a shiny texture. The curvature of the hair is also very cute. I like this wig and have received a lot of praise, which makes me very happy. The delivery time of the goods is very fast, and I received them within 4 days. I recommend everyone to buy!
This hair is exactly the same as described. It's really soft. The hair length is also 100% realistic. The quality of hair is very good, very soft, and the curvature is very good. I really like it. There was no odor when I opened the package. The lace is also very thin and blends well with my skin. Overall, I am very satisfied and will make another purchase!
Hair received in great time. I have installed, the feeling is very great!! My hairdresser said the lace is a good lace. Really soft and shiny. Feels really light but looks full and nice. The service attitude of the business is also very intimate,thany you!!
Honest review! The hair is very soft; the owner communicates very well the hair came back in less than a week. It's also pre-picked and well packaged. No smell either, I would honestly buy from them again Overall 10/10
I got my hair! Four days. Very surprised, as beautiful as the photo. 100% human hair. I like its length. The hair is full. The hair is smooth and soft,the lace is transparent and the knot is small.It's looks natural. No odor, no tangle, no shedding.I like it very much, highly recommended! Looking forward to wearing.
The hair quality is very good; I really like it. It's very beautiful. The quality of the hair is very good; 100% of it is human hair. I thought it would fall and tie a knot; but neither would it. That is great! 10/10 suppliers have had good communication and delivery is a great process!
let me be the first to say that I definitely am not a pro at installing hair. However, I ordered this last minute for a trip since my usual stylist was out of town. It is VERY beginner friendly. I was able to style and install by myself. it is definitely worth the money! I am a woman who doesn't mind paying for good quality hair, but I saw the price and the reviews and trusted it. I definitely do not regret. So, yes girl... just get the hair! I also want to add that the curls hold very well, as well.
The hair is fantastic!The best curly wig I've ever bought!I like its lace!Easy to install!I like this hair,thank you!!!!!
Shipping- Came within a week No damage Hair - Extremely soft, no smell, no shedding at all. I bleached the knots but the wig came pre-plucked. I love it!
This hair was very soft and full. The lace was really easy to lay and transparent. Overall I am pleased with my purchase, I will just get it longer next time.
This hair is truly amazing! No shedding & is true to length! I highly recommend. This is coming from someone who regularly wears hair all different sizes and styles. Get this hair you will have 0 regrets!
The hair is so soft & the lace is great quality. It was easy to bleach the knots. The hair is true to length, got so many compliments wearing this unit. Don't hesitate to buy. Shipping was fast and on time.
I was referred to this hair from my friend and she said it was a good wig also, so I think y'all should definitely get this!!! Hair is beautiful, long full and thick lace very pretty as well. I'm sure my hair is going to gorgeous once it get installed.