Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I only waited for three days and got it! This is one of the best hair I have ever bought on AliExpress! Hair is soft, full, and of accurate length. You're welcome, lace ultra-thin high-definition.
I like this hair that won't fall off, has good warmth retention, is soft and beautiful, and is very cheap
Look at my hair, I really like this curvature is exactly what I want,my friends say that my whole person is very cute. My favorite Is baby hair, really super natural. I am super satisfied with this wig, I will buy again!
The hair looks so nice, exactly what I wanted!! The hairline is natural. It bleaches very well and has enough room to style. So fast shipping and good seller communication!
Look how shiny this hair is! It feels very soft with your hands. I am very satisfied with wearing it;which is super natural and breathable!! The lace is very good;easy to melt; and the knot is not too big.
I ordered this wig and received it on the 3rd day, the hair is beautiful, very soft, full and flowing. The wig is very thick. Very little hair fall. Good curl. Very bouncy, yes please buy this wig, it is beautiful and at a great price, thank me later.
This wig is great quality and a great price! It was very soft and tangle free when I took it out of the package, and the density and length were spot on. The hair is nice and holds its length even when wet. It is very full and thick, and the bleached knots held up really well. Overall I am very happy with the hair.
If you're looking for a wig for this season, this is it! I stumbled upon this wig on my birthday and I really love it 😍. My hair is so soft and doesn't get tangled. It's so easy to install. It's real human curly hair, so there will be some fall out, but it's minimal. I really love this wig!
I only waited for 3 days and received it! The quality is amazing. I really like this wig . It is very soft, and the lace is high-definition and transparent. it is affordable and definitely worth it. Highly recommended
The hair is so beautiful,like real, very natural,with accurate length,full thickness,and transparent lace, Hair is no tangled and no smell. i recommend this store.
This Bob hair wigs is really cute! It is the curvature I want, even after 3 days of express delivery, its curl remains very good, and its lace meets the seller's description, which is extremely thin full HD lace!
This wig feels very soft and comfortable, very smooth. The lace blends easily. The hair is long and beautiful. I couldn't ask for anything better. From bleaching to plucking, it is very soft and silky, fluffy and full, very easy to care for, and very friendly to beginners! Thank you very much for your excellent service
curly bob wig, very healthy and no smell. It's easy to take care of, especially when I keep sorting it out without any problems. Lace is also very thin and easily melts into the skin. Buy directly, you will never be disappointed!
I absolutely love this hair!! I order the 14inch . The quality was super and the hair is soft and nicely packaged and also had no smell . i definitely recommend and will purchase again
I like this wig very much. It is made of real human hair. The wig is very soft. I have worn it for a few days and months and it rarely falls off. The lace is high-definition and transparent, with full density. It is worth buying.
Friends! Go get this beautiful very natural, soft, comfortable, short human hair Bob it's perfect for your everyday wear. I am very pleased with this seller's communication, fast delivery and great customer service. go get yours!!!
Love love this wig! The hair is soft and true to length. Shipping was fast and seller kept communicating with me throughout the whole process. Will definitely recommend this hair!!!!
The hair is very pretty,soft to the touch,elastic and looks natural.Lace is very thin and melts easily. The density is absolutely perfect.I like it so much.And the seller Shipped it super fast,received in 3 days!I will definitely order it again!
I got this lovely wig so quickly, and the knots were bleached perfectly. The wig was easy to install and is full and thick. The natural curly were more my style, and this wig held beautiful curls! The texture is so soft and has a good luster. A great buy!