Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Buying this wig!!! One of the best ever. True to length, barely sheds soft hair, very thick, the curly pattern is nice! This is my first attempt at this hairstyle, I very like the lace and curly patterns. Recommend it.
It is of high quality human hair!!! very thick, soft, and easy to install. The wig fits perfectly, giving me confidence in how natural it looks. The curl pattern on the hair is beautiful def recommend!!
I really love this wig, the hair is perfect, super soft and beautiful. The density is exactly what I ordered! Looks very natural. Love everything about this wig. This is my second purchase! Soft and does not shed.
It's beautiful! Hair is super soft. Very plump, and the knot is also very small!!Lace is the best part of a wig, very transpant,absolutely gorgeous! The shipment is fast and the seller is happy to communicate. Strongly recommend this hair!
The length is exactly what I ordered! It's very beautiful and looks of good quality! A very good store! I recommend it!
This wig is super soft and gorgeous and doesn't fall off at all. The seller communicated well with me and answered all my questions, I highly recommend this!!
This wig I ordered really surprised me, the hair density is so full. And the hair is nice and smooth to the touch. A very soft wig. This is definitely a high quality wig!!
The wig looks beautiful and soft. There's no smell. The length is real, the lace is transparent. Good hair, smooth texture. I would definitely buy this wig again.
I love the wig, it's the right length, it's soft, the lace is absolutely transparent and I'm looking forward to installing it.
The hair is really good, no shedding. The length is perfect and it matches the description. The hair is easy to manage and good quality. I have been wearing it for about a week and love it, buy it!!
I'm so glad I bought this wig. The wig is soft and flexible, the price is right and the length is right, which is a relief because a lot of wigs these days are not the right length, so I'm glad it exceeded my expectations, I'm in love with it and I will be buying more wigs.
I am very happy with this purchase. I love the softness and manageability of the hair. This is one of the best wigs I have ever bought. The price is very reasonable and it really meets my expectations. The density is full, the length is accurate, the hair is soft, and the lace is transparent. I love it.
This wig is awesome! The wig is great quality and the length is perfect. Overall I am very happy with this wig. If you are looking for a good curly wig, order it. I will definitely buy this wig again.
I love the texture of this wig. It was super easy to install and the lace blends in easily. It didn't give off any weird odors. It's awesome and the wig is definitely worth buying!