Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair was so soft and nice I most definitely would recommend this hair it's also pre plucked. Wat are you waiting for get yours today it's also true to length.
GREAT WIG! will purchase again . love the lace and true to length GIRL BUYY IT!!
Everyone loves this wig and it works for my skin tone. The wig is full of density and doesn't shed at all. It's super soft and long and the lace melts in perfectly! Go get yours now guys.
The wig is very beautiful! ! ! ! ! It did not fall off after installation, the wig is very soft, the length is accurate, the delivery is very fast, I received it in three days, and I am very satisfied overall.
This wig is everything I wanted it to be . It's soft and smooth . All human hair transparent lace. It looks natural and doesn't shed. Not to mention the natural shine it has and no funny smells. I would highly recommend purchasing.
Came faster then expected. the hair very soft, no tangled, no smell. Gorgeously plucked and easy to melt and style. It looks beautiful,after wearing it. For a day, I didn't notice any issues, the wig is still very cute!!!
Awesome wig! Very full and the right length. The lace is transparent and melts easily. It rarely falls off and the hair feels very soft. The color is so beautiful, I recommend you to order it.
This wig is so beautiful, I have been looking for a lace wig and finally found this one. It is very soft and worth buying. The price is beyond my expectation. The price is very reasonable and the hair quality is very good.
I can honestly say this is the best wig I've gotten in a very long time. first of it was shipped super fast and excellent communication from the company. The hair are sooo beautiful and true to length. I've gotten soo many compliments. LADIES DON'T HESITATE GET IT Thank you, I will Definitely be ordering again
Love this wig so much!!! Very soft and the wig is thick! Definitely worth it! Very good and overall very happy with the price. Also, the seller's communication was professional and they kept me updated until I received the wig. Will recommend this store to my friends!!!
Definitely great texture of hair ! I can't wait to apply the wig and wear it. The lace looks amazing and definitely gives room for different styles. I'll be back to purchase more!
This wig is super cute! The wig is of good quality and the length is suitable. It's soft and the lace is hd! If you are interested, please order!
This is my real comment, I ordered this honey blonde wig, it is so soft, everything about this wig is perfect. Lace is transparent and absolutely real in length. The communication with the seller is very good, there is no problem with the wig, I am very satisfied, and will definitely continue to order.
This is the first time I have bought a wig of this color, and its density is very full. The lace is transparent and I am looking forward to the effect after installation.
This hair is super cute! The wig is of good quality and the length is suitable. It's soft and the lace is hd! If you are interested, please order!
I love this color wig, its density is very full, the waves is very beautiful, the lace is also transparent, it rarely falls off after I install, this is my most satisfied, I will continue to order it soon.
Omg, I'm in love with this hair color, it's really beautiful and I am so fan with this wig, quality 100% absolutely no shedding, very soft the length true, no smell bad, very easy to install, 100% recommended
I purchased this wig for my birthday. It don't have a smell. The hair was full all the way at the end. The lace was perfect melted very well, I received a lot of compliments. I definitely recommend this wig to purchase as I will also purchase this wig again.