Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair was nothing short of amazing!, Length matched the description. little to no shedding. Lace blended very well, hair was soft and full
let me say this wig is beautiful and full!!! My wig is so soft, and it has minimal to no shed; when you curl it, the curls hold up so well. I got the wig, but it gives more of a longer-length look which is a plus.
The hair came very quick, like three days after I ordered it. The texture of the hair are great. The hair is very soft and shiny, and the wavy shape is very beautiful and elastic. My friends praised that it looks natural, just like my own hair. I like it!!
I don't usually do reviews but I really love this hair. The lace is fits my skin very well. Because the hair is pre-plucked, it has baby hair, so it's very easy to install and also suitable for beginners. I will most definitely be a forever customer. Thank you!!!!
I'm in love with this wig. The lace is pretty and thin. It's also plenty room for parting. The wavys are bouncy and soft, no tangle and the texture was very soft. The wig is long. So far so good.
I am absolutely in love with this wig!it was true to length which is nice.Great density.Delivered fast too.The wig is very high quality with the curls feeling extremely soft.The sellers were also very communicative and accommodate which I really appreciate!!
I got the hair within 3days of purchasing it. So fair the hair is soft, true to length, had no shedding when I run my hands through it. Definitely will be buying again!
Shipping was fast! So far so good satisfied with the hair, texture is good, no smell. Little shedding, true to length, lace very transparent! Will order from again!
The package arrived on time, the hair is really soft and tangle free, the length is perfect, and there was a little odor when I unpacked it. But overall it's great and I would buy it again because it holds the waves well!
It's very pretty and easy to bleach lace knots, and I also really like the fact that it doesn't come off very often, so if you're ready to get it, definitely get it and don't hesitate.
This hair is everything u need does not shed its 100% human hair.The hair feels soft to the touch and its wavy hair are very cute.Even after I washed it,it stayed in great condition!is trustworthy.
its a actual 13x6. good pre-plucking and very much giving 30 inch. NO SHEDDING. There is only a hair smell but it does not stink I WILL FOR SURE ORDER AGAIN!
Received my wig in 3 days!! I'm very glad that everything the softness of the hair!!! I like that it's pre plucked with tiny knots; and the length is TURE too. Perfect service; the vendor was always communicating with me. 100% would recommend!
The wig arrived very quickly;I received the goods on the fourth day;the package arrived in good condition;I can't wait to open the package;this wig really surprised me;the quality of the hair is particularly good;and the curvature is the same as the picture on the sales page;there is no difference at all;I like this wig very much;I hope my evaluation will be helpful to you!
The thickness of the hair is great, I've included some pictures below for reference and hopefully it will be useful to others!!! The lace is HD sheer and blends perfectly with my skin. The wig is pre-groomed and the density is perfect - full but not heavy. I'm very happy with it I'd buy it again!!!!!!!