Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my first 99J item and I can honestly say I am not disappointed. The hair does not fall off, there is no odor, and it arrived quickly after purchase! The hair is very thick and of moderate density, and the lace melts easily!
This wig is amazing, the soft curls are perfect, I wish it was a little thicker but I will add my own repertoire because all in all this wig is amazing and the lace is definitely HD.
I Love this hair! Affordable and little to no shedding. Even after the knots were bleached, hair still has been fine! Shipping was fast!Holds a curl and good with heat!
Real comments are that this wig is the right length, the lace is very nice and the burgundy color is very nice, not too dark and not too light - subtle but still stands out. It arrived earlier than it said, I feel like it suited me well and reflected the effect I wanted well.
I absolutely love this wig, the texture, the quality, EVERYTHING. If you want a wig for a good price this is where you should go! the color is beautiful, it takes heat well and holds curls! it's true to length. I had no smell when i got this wig and it's overall beautiful.
The quality of this wig is very good, the hair is very soft, and the radian has been maintained very well. The hair is very fluffy, and the lace is very elastic. This wig breathes well when worn. I really like this wig!
The stunning curly hair is very soft and cute. The hair color is very beautiful! Great hair! There's nothing to complain about! The length is the length!!!! The color is amazing! This wig is for sure!!! I like it! The delivery speed is very fast! The seller is very talkative! I will definitely place another order.
This hair was amazing quality! It was true to length so it was very long and pretty on me. this hair was extremely affordable for the price a great steal ! Would definitely recommend this hair.
I love this wig, the color is exactly what I was hoping for. Of course shipping was fast!! I like the density and texture. My wig looks natural. Ive receive so many compliments, it comes with Minimal shedding, great length, and curling & flat ironing hasnt been an issue! Id buy again!
The thickness of the hair is very good. The curl pattern is very cute, it was the exact look I was going for!! It fits well on me and easy to adjust. The smell is very good. The appearance of the hair is so unique and good. I got so many compliments on my wig.
LOVE this wig. Its full, lace is thin & true to size ! the knots were small & easy to pluck! best purchase ever, I will be purchasing again!! It holds a good curl. Wig came three days faster than planned. All around a great wig!
Real opinion!!! The curls are beautiful and even when they dry they keep a nice appearance; the length has been correct for me. Wig is very soft and easy to detangle. No smell when I got it. Shipping was fast only took a few days.
This hair is amazing! The best hair to get; please buy! The hair is soft and the knots are easy to bleach. I love this hair so much. This review is 100% authentic and true. The hair is true to length; maybe even longer. The best wig to buy. The hair is soft and full and also doesn't shed! It's a amazing wig. It is worth every penny!
I love my hair. The seller is nice and patient; they answered every question and confusion I had. When I received my hair and opened the packaging; I was already in love with it. The texture of the hair is soft; the curl pattern is all as described; the hairline is definitely pre-plucked and there is no shedding. The curls are everything; the density and length are very accurate. It fits me. I am very satisfied with my wig and the size was perfect. I recommend you to buy this hair.
This hair came in less than a week;it is so soft and has a beautiful curl pattern I love it!the lace is really good didn't have to do much plucking either ;no shedding no tangled;I also had the knots bleached ;so easy to maintain and the lace blends well with my skin tone.Great quality and great price!Absolutely appreciated the excellent customer service and care.I really recommend this store!
I just wanna say this one of the best vendors I have had . This is my second time ordering with this vendor ; the shipping is very fast the hair is last longing . I wore my deep wave wig plenty of times before I ordered a new one . you can bleach the knots very good . There customer service is great they will Keep you updated on your order . Their really a 10/10 I'll never switch up .
LOVE THIS HAIR !!! It is beautiful Soft and doesnt or hasnt tangled on me yet Ive had it in for about 3 days now and I havent been doing anything to it because Ive been busy and Ive only now took it out of the bun it was in for a few day and combed it out and no tangles barely any shading for it to be curly hair the texture is amazing and the curls are Honestly Stunning ! And the lace has treated me VERY well lol. HIGHLY RECOMMEND !