Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely love this wig. Minimal shedding. I love the curl pattern. This is my everyday wig.
Best curly unit I've had in a while!! Very soft, barely coming off, no smell when I received it, the knot was completely bleached, I've had it installed for almost a week now and I only had to put my Nairobi mousse on it once! Curly hair is perfect!!
The hair is super soft and barely comes off, the curly pattern is perfect, I love it, it's pre-pulled and I barely pulled anything!
This wig is soft as cotton and will never get hot on your head! Lace? Omg 10/10 ! ! Bleach well! ! True length!! The right thickness!! It doesn't smell! ! No bad shedding!! All of the above!! Be honest! ! Buy! Buy! Buy! I won't lie!
I absolutely love this unit. The curls are soft, minimal shedding , and I was able to install it myself. The lace melted like butter.
This a Great wig! I have purchased this wig 4 times and everyone loves it. I brought the 26in and it is true to length, soft, pre- plucked , minimum shedding and when installed correctly it looks like it is literally growing out of my scalp. I have also had several friends buy this wig .... oh before you ask I have purchased 4 times because friends have taken my wig..... because they didn't want to purchase they own. Satisfied customer for sure
This wig is so good that the installation is great! This is my first curly wig, and it fits me perfectly. Love it down! I would definitely buy another one!
This is my first time ordering this hair, I love this hair! I have gotten so many compliments on it. The hair has a beautiful curl pattern. When I received it I instantly fell in love on how soft the hair was, the hair smell really good.
I love this hair, it is very beautiful really natural, it looks like my real hair
I needed a wig to attend a function so I ordered this one. I was a bit skeptical but I needed something quick. Boy this wig did not disappoint. With mousse and water the curls are beautiful. I received so many compliments.
This wig is soft, true to length, doesn't smell, worth the money, easy to melt. Would purchase again
Great wig wet or dry. Had no smell. The definition of the curl pattern once wet was great. Not thin the density is great. I love big hair so when I wear it dry I feel like Chaka Khan.
My God, this hair is everything they say it is and they have a great price because it came just in time, I'm going to be 24 inches longer next time and this is one of the best wigs I've ever bought
I would like to say that this is the softest hair I have ever touched, with a beautiful shine. Once it's wet, it won't come off, knot bleached lovely, and this wig can be worn with glue or fully mounted. One thing is for sure, it's a goalie
"When I tell you to run instead of walking to get the wig, please run, run. The hair is soft. It won't come off. It doesn't tie. It's perfect. I very, very doubt it, but girl, once I understand. Turns out I was wrong. I've been wearing it like this for over a week now and it still looks fresh, I love the way it smells and I didn't get it wet. I'll wet my hair at the end and see how I like it, but I want my hair to get some volume. It's very large. I have very little hair, so a lot of lace needed to be cut, but overall, got it this week. I promise you won't be disappointed, honey. " "
This is a great wig, the hair is good as well. The lace is HD as well no lie there. The wig have good quality and I love it sooo much, Fast delivery. 10/10 recommend
Literally perfect ! Run don’t walk! Lace is perfect and plucked nicely, the curls are literally beautiful 😍, and the length/density is amazing. Also, it came in 3 days! Don’t mind the pictures, screenshots from a video i took.
I was nervous about the results at first, but I really love this wig! I bought this wig three days ago and came in today and I can design and install it without any problems. The knot is small, easily bleached, with minimal shedding and no entanglement. I bought a 28 "wig and I think its length is real. The wig is very thick, it's a real 400 density, the lace melts very well, it looks really good.