Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this wig!! This is the first wig i ordered that was actually true to length. There has been no shedding and the knots were very small and easy to pluck.
The whole people are fascinated by this real wig! Not only is it easy to wear, but the hair really has no words, super smooth! Put it on and instantly turn into a high-cold goddess! Whether it is to attend a party or go shopping, can attract countless eyes!
I love this wig it's amazing....It's so soft and full I love the texture and the lace is so thin and nice. It's true to length and it has no shading. I highly recommend this unit
The hair is nice and soft! I bleached the knots and plucked the wig. It was easy to curl and i can run my fingers through it with no problem! The lace is nice and thin, easy melt!
It's great hair, it doesn't smell, it keeps it elastic, it's shiny, and this hair is so beautiful, it definitely won't fall off. The sellers are very friendly and they have great customer service.
The hair is so soft even after I washed the it. Hair is bouncy and quality is great! It straightened and curled really well! The wig is pretty full and the lace was easy to work with,it didn't even need much plucking.
The hair is really super unbeatable and beautiful, I was really shocked, I ordered it the day before yesterday and it arrived today, I started wearing it right away, it's very easy to wear, I'm a first time practitioner and this wasn't too hard for me at all, I love it! It's great.
Love this wig!! This is the first wig i ordered that was actually true to length. There has been no shedding and the knots were very small and easy to pluck.
I almost couldn't believe the wig was that good for such an affordable price! It is extremely soft! And the curls are nice and flow
Ordered the day before; received it quickly . I am very satisfied with the product; the hair is soft and the lace well pre-cut; no need to do anything. I recommend it
Oh my God!This hair is so beautiful, it is so soft to the touch,I'm really surprised!!Hair is very shiny,smooth and soft!!! I really like it!I wear this wig every day now! Everything is perfect.
This was my first time ordering off of Ali express and the shipping was really good! Wig came pre plucked with a lot of parting space also very full and thick after you comb it out I highly recommend this wig! Best deep wave wig by far if you are contemplating on which deep wave to choose!
This is the best hair. It is beautiful full natural look hair, just like the pictures. It is so natural and lace melt to my skin. After wash it didn't shed and looked more natural. Best service would definitely buy again and definitely recommend.
This hair is so beautiful and soft, without any odor, super soft. The quality of lace is very good, it blends well with my skin, the knots are small, and it bleaches well. I plan to buy another hairstyle here next time.