Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig is amazing. I love this wig so much. The straight hair is very soft and smooth and the quality is very good! My hair did not fall out which made me very happy! I highly recommend this store and I will definitely order from this store again.
Look at my hair!! I love it. This wig is easy to wear, I installed the wig immediately after receiving it, and my hair feels so soft. The length is real!! You can trust this company, I am so happy that I bought such a satisfactory wig.
This wig is very affordable for the price. The lace is very sheer and the speed at which the lace melts is unmatched. It is also very easy to install. The wig itself looks very silky. I love this wig and I will definitely buy more wigs from this wig company.
I received the wig right after get off work and was very happy, it was my first time buying a wig, the hair is very soft, the lace is also transparent, and the length is exactly as the seller described. Order it! I am very satisfied with this purchase.
This is my favorite wig by far!! The texture is amazing! Its beautiful!Hair is super soft, Very plump,and the knot is also very small!! Lace is the best part of a wig, very transpant, absolutely gorgeous! The shipment is fast and the seller is happy to communicate.Strongly recommend this hair!
The hair is really beautiful. I think the length of this hair is the perfect length. The hair is very fluffy and silky. This is definitely worth spending money to order. This is my best hair so far. Hair is as smooth as silk, and most importantly, it looks very natural. It won't fall off, there are no entanglements or knots. There is no strange odor.
The quality of the hair is fantastic, recommend it really worth the money, the lace is also transparent, just like it says in the description and it matches the requirements you chose, I recommend this store and seller. Everything is good about the wig, so don't miss it.
This wig is so beautiful, the length is accurate. The density is full and the wig is very soft. I recommend it, don't hesitate, buy it now!
I recently got this wig and I already know I'll be wearing it forever! It's the perfect length and not wispy! I love the sheer lace and natural hairline which makes it even more perfect!
This wig is teaaaa !! First off it came earlier than it was supposed to so I was excited lol but the hair eats , lace eats & no smell !!
The wig is soft. It's very dense. This is definitely a beautiful wig. I love lace, it's very transparent, you can do any style. Girl, you need this wig!!
I received the wig quickly and it looks good. It is the right length and thick and full. The wig also comes with a wig cap. The communication with the seller was good.
This wig is amazing!!! The wig is very pretty and easy to install, the lace is sheer and blends perfectly with my skin and is pre-plucked very well. I love this wig so much!!!
The wig lace is very transparent and the hair is of great quality. The length is right and the heat knots are very small. It is soft and full, and I have nothing to complain about
The wig is of very good quality and super soft!! The length is also suitable! Overall, it is worth buying and recommended! The goods can be received within three days.
The whole wig is top notch. Arrived super fast, great quality, the length is exact, the lace is perfect and it is sheer! Overall this is a great wig, you will not be disappointed and I would definitely buy again.
I love this wig, it's very soft, the density is full and fits me perfectly. This is the best wig I've ever bought. I would definitely recommend it.
The density of this wig is full and it is not easy to fall off and tangle. The lace is very transparent and blends in easily. I will definitely order it again and recommend it to my friends.
This is one of my favorite wigs!! The length is realistic, it is pre-plucked, and the lace is sheer. Overall I love this wig and I think the price is amazing for a quality wig. If you are on the fence about whether you should buy it, take this as a sign to go for it!
I love this wig! The hair is the right length and soft and silky. The lace is sheer and the parting is very spacious. Definitely worth the money and will order again.