Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the first wig i ordered that was actually true to length. Wig is super soft, thick and for very good quality for the price! It feels very breathable and lightweight when worn, I like it very much. Don't walk run!!!!!
The density is amazing, Lace is HD, its very comfortable around the head, it is so thick & Soft. It also flattens really well, I love how its cut bc it makes it more natural. It is genuinely such a good wig for beginners or Pros
I like it. Everything about hair is amazing, it's really soft and not tangled. Very, very little or no shedding. This is a very accurate length, I feel longer and very satisfied with it. The customer service was very good and the purchasing process was very satisfactory.
This is my third time buying this wig, the texture is amazing!! It's so soft there is no tangling. The hairline was pre-plucked, so I didn't have to do much to it. Lace is also very transparent, and supernatural. It's definitely worth buying!
Love it!!!! The wig is very good for the price! Hair is so natural and full, the lace is thin. Shedding and tangles are minimal. It is true to its length, it comes preplucked. I can't wait to install this wig for my party!!
Hair received in great time. I have installed, the feeling is very great!! My hairdresser said the lace is a good lace. Really soft and shiny. Feels really light but looks full and nice. The service attitude of the business is also very intimate,thank you!!
I absolutely love this wig, it's soft and full, has a lot of movement, is of high quality, fits my head perfectly, doesn't fall off, fits all styles, it's the best wig I've ever bought on AliExpress and I definitely recommend it
I was so happy to get my wig as soon as I got off work it was my first time buying a wig the hair was so soft you could tell it was real,This wig is absolutely everything it should be, true length, the knot is nicely bleached, has perfect volume and thickness, it rarely rarely falls off, this is my second time ordering this wig and I think I like it more than the first time, order it!I was very satisfied with the purchase.
This wig is very soft and in line with the length, it is really natural on my scalp. The quality and texture is excellent. No tangles either. There was no smell to it. Will buy again from this seller.
This hair is amazing!!!! It held up very well. It's true to length and it's definitely full enough. The lace is very good, which is very suitable for my skin. Hair is easy to manage and has good quality. Don't hesitate to get!!
At first, I didn't have high expectations for it, but it surprised me. It looks both beautiful and soft. You can see that the hair on this wig is very shiny, and I like every bit of it! No exaggeration! This is definitely the best wig I bought this year!
This wig was so amazing,good quality of hair. It was very soft. 10/10 would recommend!! I got it for my birthday &everything was amazing I really loved the wig.
First let me say the price was very reasonable and the shipping was quick!!! Hair is super beautiful, it is very straight, no split ends and knots. The lace was great and easy to work with and the hair itself was so soft. I recommend it 100%!
I received my wig, it's real soft and silky, lace is nice also. There is no smell and the length is real. The shipment and delivery was very fast,it came 3 dyas. I will update once I have to is installed next week!!
Came in 4 days and honestly i love it already. Gorgeously plucked and easy to melt and style. Hasn't tangled once and I installed it yesterday. Very beautiful wig, you'll get so many compliments like myself.
Lace is absolutely amazing,the hair are beautiful.When I opened it,it was soft and odorless,and very shiny,100% original hair.The quality is amazing,the hair doesn't shed at all.
This wig is the best wig I've ever bought. The product is really good quality, the hair is real human hair. It is really soft & does not tangle easy, no weird smell. And the logistics is quick, it arrives in less than 4 days!
Hair was very good! The hair is very soft, with accurate length, full thickness, no tangled. And you could do baby hair, because the wig have a natural hairline. I love the quality so far.
The price is really cheap, and the buyer is very honest. It's really human hair and the density is very good! Hair is so soft, light shedding, no smell and the lace is everything. I am going to install my hair tomorrow and I'm processing another order next week!
I ordered this hair really surprised me,the density of the hair is very full,and the hair quality is very good,it feels very smooth,this is definitely a high-quality product,the lace is very thin,fine workmanship,praise!