Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely love this wig!! I purchased it a few times in the past and have never been disappointed. It's always shipped on time and the seller is always helpful. This is the perfect wig for a beginner. It doesn't require much plucking, the knots are easy to bleach and there is minimal shedding! Definitely worth the purchase
I received my hair! ! ! 3 days. Very pleasantly surprised, as beautiful as the picture. 100% human hair. I like its length. The hair is full. The hair is smooth and soft and looks natural. Very soft and easy to care for. No peculiar smell, no tangles, no shedding, I wear this wig almost every day! I like it very much! it feels like a good brand of hair. and the shipment is very fast.
The quality of this wig is very good, the hair is very soft, and the radian has been maintained very well. The hair is very fluffy, and the lace is very elastic. This wig breathes well when worn. I really like this wig!!! The delivery speed is very fast, I received it in three days, and the seller quickly replied to my message, I will buy again soon!!!
This hair was amazing!!! No shedding , the color was the exact color as the website. No smell on the hair. I have had it on for one week and it's still same volume and no shedding! It hold curls amazingly. They respond to you quickly and fix any issues quick. The shipping was very unique and cute. I will be shopping again. Truly love the hair quality.
This Wig is Awesome! It's full from root to tip, the hair is soft and flows. The package arrived fast, packed in nice packaging. This wig is great quality and true to length. Overall I'm very pleased with the hair. the curls last a very long time, all u need to do is put hair product in it and you get beautiful curls so if your looking for a good curly wig.I would definitely purchase this wig again .
This hair is well put together. It's so soft and the curls are defining. It's true to length and even seems longer. The hair is really beautiful and I can't wait to install it. I had a few questions and the seller answered promptly and was nice. Value for money, no shedding, no smell. It's worth it tbh. It also came quickly .
Perfectttt ! So true to length and soft! Don't hesitate girl, get that wig! Also came very quick and early!
Really Satisfied with this wig!Its so soft and the length is perfect!This my 2nd wig from this company and I love it.it's really full and true to length, the seller wave very nice and kept in contact with me the whole way. I definitely recommend this hair and this seller
I was very happy when I got this hair. Its so soft and thick. Very minimal shedding and it doesnt get tangled in the nape area. If you're thinking about getting this wig, go for it!
This is the most Gorgeous unit I have owned and didn't have to spend a lot of money for. This wig the color how soft it is no shedding or smell. It's absolutely BEAUTIFUL!!! Ladies don't look no more put this wig in your cart and order.
This is my second time ordering from this company, and this hair is unique. It is not synthetic, 100% human hair. It really won't fall off, the length is real, the actual length is 32 inches, it's the best. If you want to order this style, you can get it from here. This is the only hair I know that doesn't feel stiff, it's very soft.
Real Review- 10/10 the hair is soft, no smell, no tangles, true to length, and full density. GET ONE NEOWWW! would order again !!
Hair is very soft and elastic. There is no strange odor. The color is absolutely beautiful and very uniform. It is easy to shape and easily melts with skin color, very natural. I have installed it for four days and it has hardly come off. It won't knot. Sisters, don't get tangled up. I received a lot of praise for this hair. I recommend that you order this product.
After installation, this hair is very natural and easy to install. The hair quality is still very good, I fell in love with it. When I first received it, there was no smell. Hair is very soft and elastic, and will not shed hair. Hair is easy to style, I like its texture, it can keep curly. 10/10 recommendation!
I ordered 30 inch hair with 13x4 and 250% density. The hair is very soft, very long, and the length is accurate. So far, when I use my fingers to tease it, it hasn't fallen off much! The hair is really 100% real human hair, very natural, I swear! The most important thing is that my hair has no odor, I like it! I will place another order on October 10th!
Logistics is so fast! I received the goods within a few days. The quality of this hair is really good, there is no unpleasant smell, and the lace is very thin. I am really looking forward to the effect after wearing it!
My friend recommended this wig to me and this wig didn't disappoint me, the quality is very good,hair is elastic,smooth and natural, no tangle,100% real human hair.10/10.
I love this wig, the color is exactly what I was hoping for. Of course shipping was fast!! I like the density and texture. My wig looks natural. Ive receive so many compliments, it comes with Minimal shedding, great length, and curling & flat ironing hasnt been an issue! Id buy again!
This hair will be shipped soon. The length is as accurate as the seller claims. Overall, this is a great head of hair and the hair looks very nice. No shedding or entanglement. Hair is very soft and elastic. It looks great. This hair has good quality. I like soft hair and its good quality.