Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is good, I like it, the delivery is quick, yes, this is my new supplier, I will buy from there. Hardly comes off, so far this is my favorite wig I ordered from AliExpress! Don't walk and run to buy this wig, its length is real
This Wig is amazing.I totally recommend this hair to anyone. Its true to length has absolutely no shedding can be parted at the sides and middle .The melting process is was amazing, the lace melted into my skin so naturally even my students asked if it was my real hair. No tangling what so ever, amazing texture and the bleaching process was easy.Again I do recommend this wig.
Love this straight bob wig!!! I am very satisfied with wearing it, which is supernatural and breathable. The hair is very manageable. I've had the wig on for three days and I just really love it, definitely worth buying the price is great for the length and quality.
The wig is beautiful, real 100% human hair!! It looks very natural, shiny and true to length. The lace is transparent. So far, I haven't encountered any problems.
I love this Bob wig so much, the lace is so clear, it blends completely with my skin, melts so well, the length is accurate, I will definitely order it again.
This bob wig is a must have! The lace is transparent and blends in with the skin. The hair is soft, does not shed, and has no odor. I rarely review wigs here, but this one is great and definitely worth the money. Don't hesitate, buy it!!!
This wig unit is sooo soft to touch with no shedding. The length is good and true to the 10 inches. The color is natural and knots are very small. Ladiesssss I promise you, you won't regret this purchase.
I recently bought this 10in bob wig and I couldn't be happier with my purchase. The texture of the hair feels remarkably silky, shiny and soft. I'm excited to see what I'll look like with the wig.
I loved the wig, it's too beautiful. The hair is super soft & true to length, you wont regret your purchase. Seller has been in contact from beginning to end, thank you!
Omg!!! The texture, length and density is just perfect for me. the lace is transparent, I love this bob wig and will be purchasing more from this seller.
This hair is super soft and very bouncy and full. Lace melts fine, knots is a very small and its true to length. I like my hair to look natural, the wig is pretty good. Easy to maintain, lightweight & overall I feel good about the purchase.
The hair is amazing. It is soft, and true to lenght, the lace is very transparent, sheding little. I have not installed it yet.Will upload more pictures after installing the wig.
I highly recommend this unit. The hair is soft, and the density is excellent. It does not have any off putting odors and it is highly manageable. The lace goes back far enough to accommodate a wide variety of hair styles. I love this wig so much it's very full The lace is great. Must purchase.
one of the best aliexpress wigs i've ever purchased! minimal shedding and very soft, with accurate length, full thickness, no tangled, no smell, and the lace is very transparent. Recommend 10/10!!!
I absolutely love this wig!!! Very cute, soft and silky!! The lace melts perfectly. It's definitely a must have!! I would definitely purchase from this company again
Loved this wig. It had no bad smell when it arrived. It is very thick and true to length. The color is great for fall.
The hair is shipped quickly, it's so beautiful! When I received the wig, I felt that it was all worth it! It is soft, accurate in length, 14 inches, without knots, I really like it!!!