Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is one of the best wigs I have ordered from Aliexpress!!! The hair is SOFT & length matches the description. The lace is already bleached and pre plucked!! This wig is beginner friendly and can be installed by anyone! Support & shop with them! You'll never regret it!
Lace blended perfectly. This is really good lace and is HD .. little to none tangle . No smell on arrival . The color is beautiful.
100% happy with my hair! The texture of the hair is absolutely gorgeous!!!! The density of the hair is thick, the size is correct. The knots bleached so well and are tiny and the wig cap was a perfect size not too big or small. After wearing a wig,I received a lot of praise!
The hair quality was amazing and true to length. No bad smellls, it also came with lashes and a bald cap. im veryyy satisfied and inlovee. 10 outta 10 willl definitely buy again!
The lace is very thin, which will make the melting process easier. It's also longer than expected. It arrived in 4 days, I have nothing to complain about, so I would definitely recommend it to anyone, the hair is very beautiful, I didn't expect it to arrive so quickly, only took 4 days. The supplier is helpful, easy to contact. The hair is very soft, longer than expected.
I received this wig super quick. The hair was soft, true to length, full and minimal shedding. You can tint the lace and just throw it on and go. It looks so seamless once it is on. It has a band to keep the wig snug and in place. I glued mine down because I went on vacation but you do not have to if you don't want too. The knots we bleached and pre plucked for a natural look. I high recommend this wig especially if you are a beginner. 10/10!
This hair is very elastic and the curl pattern is really pretty and natural. Hair is very shiny and elastic and I can tell it's very natural,I really lovvvveeee this wig!!!!
The curl pattern is beautiful, what I expected compared to the images. I measured it and it is the true size. The lace was by far the best part of the wig. Hair is soft no shedding or any kind of smell this is my second time buying and i will continue to purchase from vendor.
Wow this hair is fabulous!!!! Only thing I did was bleached the wig , other then that the wig is prefect , the length, the softness, NO shedding, and its adjustable to my head size. And it hold curls amazingly, definitely buy for someone as a gift!!!
Hair is amazing . Smells great , I brushed through the hair & no shedding. Lace is accurate. Highly recommended !! I've gotten so many compliments I love it!I'll be buying more wigs for sure!
The wig arrived in about 4 days and I love it, it's real in length and density. Honestly, I was shocked by the quality.
Hair is soft,shiny,elastic and looks very natural.After I put on my hair,many sisters around me asked me for the ordering link of my hair.I put my hair to a party,and I also received many compliments.
I ordered hair extensions, she will make my hair thicker, he is exactly what I expected, reaching 30 inches, recommended!
Super pretty after installation.The hair is super soft,the lace feels great and it blends nicely with my scalp. Doesn't shed at all true to length,everyone asks me where the wig is from,it is very cheep for the amazing quality I rate it a 10/10 so amazing
The length is true!!!The curly pattern is beautiful!It has good clear lace, knots bleached great!This lace is great! You can style the wig any way.This is the softest hair I have ever had.The texture is very good and has not fallen off so far.Will definitely buy again.It's worth it for the price!!
Wow!!! This wig feels very silky and comfortable. After installation, it looks very natural and full, it's ture to length. Lace is good quality also, it is very HD. Must buy again!!