Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look at my pictures;wearing the hair looks Very generous;very beautiful and Smooth.Density is very full.And it is easy to wear and does not take too much time.the lace is transparent;it is very thin.It was so sweet of them to show me how to nurse my hair.Thank you!
10/10 definitely worth the money! Length was true and the color was perfect. I been getting so many compliments every one loves it even me!My first time buying this wig I wil be getting another one!
Lace is perfect for my skin,So it's easy to melt.The pre-plucked baby hair makes it look natural.Looks beautiful and i love it!If I need some new hair before the event, I will continue to purchase it from this supplier!
I've been doing it for a few days and I really like it. I wasn't sure if I wanted to order it because I don't usually order it on AliExpress, but it was amazing. The hair curls so well that I gave it a little curl before I put it in, and it's still curly. It barely comes off, so if you're thinking about it, go for it.
The hair is of great quality and very soft. The lace is very thin, very light to hold and not heavy, this is my first time buying a wig and I must say it is an absolutely beautiful piece, I will definitely buy again and recommend.
Omg I loved this wig so much it holds curls perfectly,it's soft and smooth, don't tangle much,color didn't fade I would most definitely order this wig again.Shipping didn't take long either came just in time for upcoming plans.
I love it!! The color is gorgeous, the quality is amazing and so soft. Very minimal shedding, very thick and full, it came within the same week that I ordered it and the price is extremely affordable. No smell.Most definitely will order again!!
Beautiful beautiful quality hair, super impressed by the delivery time. I thought it would take longer than 2 weeks to get to me, it only took 4-5days. The quality of the lace itself is so amazing. Can't wait too install...definitely buying from her again!
I love it!! The color is gorgeous; the quality is amazing and so soft. Very minimal shedding; very thick and full; it came within the same week that I ordered it and the price is extremely affordable. No smell.Most definitely will order again!!
The package was delivered quickly, and the beautiful wig was very soft. This length is really long, I am very satisfied, and it feels very smooth, 100% human hair!! I like customer service, they really care about their customers, and I can't wait to order another!!
I absolutely love this unit. The hair is so soft. The wig must have been pre-plucked. It's absolutely true to its length. No bad smell and arrived quickly. The price is great, you won't regret buying this lady. I will definitely buy again.
Oh my goodness! This wig is so bouncy and it is so soft! It is so easy to plucking the wig wasn't really necessary at all. This wig is perfect! You can really do a lot with this wig! It's so flexible when it comes to how you want it to look and the hairstyles you can do. Just do it! You won't regret it, I promise!
This hair is absolutely beautiful!! Do not hesitate about getting this hair because you will absolutely love it. The hair was easy to install and the color is beautiful. The seller was very helpful and professional please buy!!
My second time ordering this wig, I love it. Very soft, little shedding & can do many styles! 10/10😍😍🍒
Hair is so softtt, 100% real human hair. Can be easily styled and lace melts like butter 😍 do not hesitate to buy this wig! I've only bought hair from this vendor on aliexpress and everytime I've been satisfied 🥰
This wig was really soft and took to bleach so it's definitely human. The lace blends really well.10/10 would definitely recommend!!
Love the hair!Looked good, had no smell, no shedding. Loved the packaging and the hair is great quality. ❤️ will purchase again