Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
First I wana say I love wigs and I am always looking for the best transparent lace wigs and have always been picky and not 100% satisfied UNTIL I went out on a limb again and tried this wig, when I say I'm in love the color perfect the length perfect the lace 10000% perfect the fullness perfect!!!
First let me say the price was very reasonable and the shipping was quick!!! I have received so many compliments on my hair. Hair is super beautiful; it is very straight; no split ends and knots. The lace was great and easy to work with and the hair itself was so soft. Fits well and was easy to style; I recommend it 100%!
The order came just in time for my hair appointment, which I was grateful. I'm sure my hair is going to gorgeous once it get installed. The waves eatttt and the hair is true to length like this was supprisingly good, very soft and full. It's worth it!!!
Hair quality is excellent, the hair color is natural and very smooth, full enough for the density, hair length is correct, also I like the lace veryyyyy much, it's so comfortable and natural after install it, I m extremely proud of it, will continue to buy from them.
Wig is definitely giving true to length, I suggest you buy. People thought this was my real hair ! No tangled, no smell, and the lace area is sufficient, I can be free to separate. The hair is very straight and shiny, without any problems.
I love this wig soo bad. It's true to length and it stays straight all day. It barely sheds and it's super soft with a very reasonable price. I definitely recommend getting this wig! 10/10!
Love the hair , good communication , fast & efficient . No shedding
This hair was so soft and easy to work with. Rarely any shedding.I also recommend washing before putting it one it moves so much better.
Very soft and full hair , TRUE TO LENGTHHH ! lovee it
Omgg!! I love the hair it’s true to length, soft, and no shedding.
It's so good quality, it's really natural, it's shiny, it's super cute!! Hair is soft and smooth to the touch, like.
Great quality, thin lace and very soft !! Hair came early as well
The material is good quality, very responsible seller. I recommend it.
10/10 good hair I have the 38 inch and fast delivery
The hair was beautiful!!!!!! It was delivered in a matter of a week
Verry Satisfied, the hair is perfect verry thick and treu to the length you choose. For me this was the best experience with a seller keeps you up to date and gives tips about the hair. Loved the presents also. Highly recommended : )