Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent performance, good product. The discharge is very stable.
Works well. It's charging the phone and the lights work too. There was a problem in shipping but my local post was at fault. Would reccomend.
so pretty
The price is cheap. The quality is good. It comes with four cables, which is very convenient. It also has an LED light (although I rarely use it), which is better than nothing. I have charged it 4 times and there is still power left. I don't use it very often, so it is enough. In short, it is worth the money and I think it can be recommended.
Received on time, cheap price and quality matching
I liked it, efficient, elegant for its size is very small but it is suitable for use, the led lights and the different cables for different cell phone is luxury, from when the payment was specified until it reached EDOMEX exactly 21 days I recommend it!
Marche bien
I'm charging as soon as I ship... The charger color is so pretty with light pastel tones .... I like the compact size that comes in one hand. I don't know if it's fast charging.
Good Machine for its price, but delivery is surprisingly long-a month before the saragos. In 5 minutes charged the phone on the 5%.
Never reached me. But I had no problem at least getting the money back. Not like another powerbank that I bought from another seller, that after returning it why I did not once charge my mobile, the seller said that I was wrong to return the product, showed a video that they never taught me and I ran out of my money
Works perfect....mo Oi device!!!
Received my items thanks to the seller for a fast and accurate delivery
Delivery arrived 9 days later than the estimated date, but the product itself I'm still quite satisfied. Charges fast and aesthetically pleasing. Flashlights works fine too.
arrive on time. At first I was worried that it was a bit small, but the size is just right. The color is perfect for summer. Comes with a rope that can be put in your pocket for easy carrying. The battery capacity is sufficient and has been charged about 3 times. very good!
The appearance is small and the logistics is fast. I received it before my trip and I am very satisfied. The overall performance is also very good. The four built-in wires are compatible with the phones of our whole family, which is very convenient.I recommend!!!