Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the Quality is so good and the shipping was fast 💜
good product
Seller recommended to the 100%, in 25 days to the savior the fastest delivery so far, durable material, good price for and good quality product, according to To the position of the ears of the headphones it is seen that the buttons are on the wrong side but it is a minimal detail, suggestion should include the cable for the auxiliary port 3.5mm
Kule to me, I found him. WALLO VE walks Mbeh until the problem is I breath p47, this is the place of the important seller Trust.
i thought that the headphones will be bigger, but it was my fault and everything works very well. It even came charged do it’s great
Beautiful Mr. seller just like the photo, I want to comment that the box arrived very crap, wrinkled and damaged is not okay to make the gift, I hope the girl likes it is her favorite color, let's see how it works, thank you sir, long live my aliexpress
very good qulity and sound .cute
Top mercie
They are very nice, but they are big for my daughter, she does not have to regulate the size but they are great
I liked them cute only that the box arrived very battered
Exactly as seen in the picture. Beautiful!
ok
Very beautiful demaciated Santi date thank you
Already arrived in perfect condition now to charge it and wait to see how it is heard
I just got the box I arrived battered but everything was fine
Product is worth its money. It is the 2nd time I buy this product. Kids have already broken the first one by sitting on it🤣. Battery duration is about 3 hours The Box you do get battered so as a gift I wouldn't recommend it unless you take it out of the Box
Good Dear Seller, here my order, lovely lovely, color desired by my granddaughter, thank you for your order I highly recommend you, kisses from Spain, xerez land of wine and Olr
OMG this item is such a quality and cute one... And I'm so satisfied with their customer service. fast delivery this item is worthy for that price. Highly Recommended