Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect fits all sizes and it's very bright. Thank you so much 😊
awesome light
It really is what one buys, material quality and very good lighting 5 stars now just need to try how long it can last
Be careful the charge does not hold plus 5 minutes, I put 5 * for the need to denounce the manipulation.
Skeptical at first but it was really good quality. lights were bright and the toggle was very helpful. the touchless feature is weird if you’re turning to or away another bright light but other than that it’s good
Product operates flawlessly. Good value for the money
very nice!...fast shipping!
Delivery of two types, meestexpress, at once with two pieces in one bag. The box of the Bula zimʼyat TA is torn. Of the investment sheet. To bring good, to the top of the charges, we will change to the whist. One-man sensor, do not lead to the head. And humov chirking the trohi "rozkhlyabane", one is free.
Wonder even the product I liked I already did the test arrived right well packed I recommend it to everyone thanks to the seller also, right
better than described works awesome
Packaging busted but the item is good. Thank goodness. 😌 works well will see how long this lasts.
Excellent front. Powerful and light I'm surprised how good this little product is. Well adjustable and holds well around the head Nickel to tinker, or to walk in the night
Having seized all the printsya in the car, the yakshchi porivnyvati with such a lichtarem in the same strip, then take it out of the same way, but in the same way, if it is a small one, the battery will not be used and so everything is good.
good
This is very father I loved it fits very well does not bother in the head, it works correctly, I think quite functional