Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a very speed shipping and amazing service from the seller very highly quality of materials use on it
It is a solid and high quality product. Lightweight, the head part is very practical and the idea stands out. I think I'll use the next 10 years.
An excellent light weight tripod. Great for blogging and travel. Would NOT recommend this for a heavy DSLR but is perfect for smartphone, point and shoot or a small mirrorless camera. The built in smartphone clamp is genius! Legs are aluminum with steel hinges. locks are plastic but operate smoothly and securely. tripod ball head works well with the single lever lock. shipped fast. arrived safe and sound. would highly recommend this.
Very good guy only point I found is that he's small doesn't get that high and I'm a very tall guy
Shvidka delivery-for Tizhden came to Kiev. I Duzhe Garna, trimati in hand. The head to be aware of the consumption. It was worth it, that the Guinti kriplennya Zarti rpdinosim with dowments for the zahist rizbi. The box is thin, when delivered, they remembered that the Tripod did not suffer.
Wonderful, well built product, ulanzi is fantastic! I will miss buying these products, now with the tax from Brazil, it is not feasible to continue
Simply excellent! Exceeded my expectations... Robust, good construction, firm, lightweight, versatile. Recommended 100%! Only suggestion. Improve packaging because although the box is hard it is susceptible to shock.
A robust and high quality product. Those who have tripod can buy it without hesitation. I recommend. With the large lens (55-250mm), it can carry my Nikon z30 camera very easily.
I thought it was bigger, but it's great. To record standing up, I didn't have a 1,56, for those who are bigger it gets more complicated.
I just received my tripod, arrived before the deadline, the package arrived impeccable, without any dented, perfect. The material is of excellent quality, I am happy for the purchase. I recommend too much! I had no problem, now, it's testing and being happy!🔥😍
I put the 30cm ruler to use closed product evaluation, came on time, very light but well structured, it looks tough
it's feel premium , it's ligh , strong good for travel
Beautiful equipment. Light. Not fit for camera is for smartphones and accessories. Even manages to use with light cameras. Buy before Lul @ end AliExpress🇧🇷👎🏻
Excellent High Quality
Excellent Product, excellent quality of materials, compatible with other brand items.
Excellent. Very light. I will still test to see if you can handle a camera with the lens, but at first everything is OK. Despite that I think she is more reliable stops putting on a light than a heavier camera.
Perfect for what I need. It is compact, it seems to be resistant, even if it is light. I am very fond of ulanzi products and I will definitely buy more!
I liked it however I found it very fragile, I do not recommend for cameras heavier than 1.2 kg, light and portable!