Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I already use for some time, and I needed to buy another base. I found it very similar to the base I already had. I believe I'm original. Arrived very fast, recommend the product and seller.
Arrived on schedule. I'm impressed with the practicality of it. Love a lot I'll buy more🌸
Arrived very fast in my address, the product has good quality. Seller recommended!
An indispensable item for those who use camera and have it practically to put or change tripe. In addition to quality, it brings more safety.
Fit Right
Arrived fast is small but let's see if you can handle heavy cameras.
One of the best accessories I ever bought, this is actually the second. This breaks a giant branch and expeditates the clamps a lot. Pity that with the new tax established by the government, it will now be difficult to buy more!
The shipping condition is good and the product looks good.
The product arrived very fast. I highly recommend the seller
cool
Delivery takes 10 days. When you put it, you don't twist it, you have to put it in so it goes well.
I have been ordering many times, everything is fine. Great quick-release mount that holds the camera perfectly. In the kit I highly recommend taking mounts with a plate that prevents the camera from scrolling. With it, the fasteners are much more comfortable and better
It arrived earlier than the expected delivery date, and the product is complete, and the trust seems to be good. Compatibility with existing arm CAM products is also good.
Excellent quality part, with safety lock, fits on any side and has no clearance, perfect for gimbal use, I will buy more soon
This quick release for tripods is a game changer.. no more fumbling around trying to secure your camera to the tripod. It's made of quality materials and is very strong. A great price for a convenient product! Prompt service from seller too!