Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Superskeke crosses. Soft and lightweight
I love these shoes. I have been wearing Hoka for over 12 months and thought I would try these as they looked similar. They are so comfortable and great price.
The product arrived very quickly, they already started using it and it is very good.
Colour is vibrant, quick delivery, the shoes fit 45 is 27.5-28cm. I will buy some inserts for more comfort but for the price you can’t complain
Very nice sneakers I totally recommend
super quality, great running shoe
Very nice
Came super fast to Mexico, they are beautiful, the number is a little smaller, but as I asked for a bigger number
These if they are perfect, I wear 36 and I ordered 37 because the previous ones were small. I hope they are comfortable.
Arrived before the scheduled time. All very well except they are small.
Very good quality but I got one size bigger
Tennis shoes are very good in value for money. They come very spacious, it is advisable to order one size less. Only I asked in gray and black arrived
Very nice and good quality
very good quality
The order has arrived a period much earlier than expected in terms of receipt for the first time I have given myself a somewhat new delivery point but the process has been very favorable the quality already knew it and it is highly recommended
I give you five stars. Excellent in time and product. It is the same that they show and the truth even better than what is seen. I'm going to keep buying. I recommend the market. They're not going to have complaints. I am happy with the product.
Today I ran with them and really very comfortable the footprint, 15 km without any discomfort, quite the opposite a very soft and pleasant race for the legs and especially for the knees. I recommend it especially for those long-distance runners
Very nice shoes. No need to take a plus size because it corresponds to the European size. Very good amoerti and light
Frankly they are really great for the price.. I am used to Hoka but there the cushioning is really good too.. This is a very good surprise.