Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really love this wig!! This wig can hold the waves very well, the waves are super beautiful, and the hairline is also very natural. 100% real hair, easy to install, the lace is also very good, it melts on my head. The quality surprised me!
This wig is a 10/10. This is exactly the same as the link picture. The hair is too textured,it is 100% human hair. After washing it is better. The stunning body wave hair is both cute and super soft. I will buy agagin!
It's coming fast. This wig is amazing. The hair is very soft and stays the same length. I redid it three times, and it still looks great. Hold the curls well.
This wig looks amazing! I love it! The order arrived quickly and was well packaged. The hair is super soft and feels amazing. I wanted beautiful hair for my keepsake photos and I was not disappointed! Great value for money!!
The hair color is great, no color difference, just like the picture. It suits my skin tone very well. The hair is very soft and won't get tangled together. I really like hair without any odor. The merchant ships quickly and the packaging is very good. Recommend ordering it
The wig surprised me a lot,the hair quality is good. The hair very shiny and natural, good texture. And the body wave is pretty and keeps well. And the hair is the perfect length. I would recommend it to my friends.
The color and texture are nice. My head fits perfectly into my hair cap.It will be strong after installation, and the wind will not blow away.It's easy to heat.
This wig has super soft hair with no shedding! And you can't beat the price. The lace is even nice! If you want to buy this, I'm here to tell you to buy it. You won't be disappointed.
I loved this wig and everything that came with it which was a wig cap and much more.The lace on the wig was amazing and was like hd lace.The wig was very soft and smooth and didnt have no shedding at all.I got a lot of compliments with this hair as well.I recommend buying this hair 100%.
The hair is perfect, really long, very beautiful! My hair shines brightly, with beautiful and fluffy curls that melt well. I like this hair. So far, the hair is fine and no shedding has been found. It is also quite affordable. The seller and I communicated very well! The seller also provided detailed information on how to take care of hair. I like it!
It came quickly and arrived within the scheduled days!! I can't wait to open the packaging. The packaging is flawless, the curly hair is beautiful, the hair quality is good, there is no odor, and the touch is soft. This is a perfect hair, I'm really happy and I highly recommend it!!
The wave shape is too beautiful, the length is real, and the curvature is very beautiful. My hair feels like my own hair. The pre processed hairline is very convenient to wear, just install it directly! It's also very transparent, super natural! I am glad that I have purchased a high-quality product.
Hair is true length, very soft, and fast to transport!! I received the order one day before the expected delivery date. The hair is very good, of good quality. Trust me, guys, it's great, soft, and you can definitely buy the best hair I've ever had. I will definitely recommend it and buy it again!!
What beautiful hair! I'm glad to have this wavy hair. It is very plump, with a wavy shape that looks very beautiful, very fluffy and won't knot. It is easy to maintain, especially when I have been using it without any problems. Easy to blend into the skin. Buy directly, you will never be disappointed!