Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really comfortable, barely can feel them but still super secure. I got these to sleep in because i'm a side sleeper and i needed earbuds that don't stick out but honestly these are great for working out in too because they're not going to fall out no matter how vigorously i work out that's how secure they are. They don't go into the ears so my ears don't ache when i take them out and they don't come out covered in ear wax. For the price, i'm shook by how great these are.
Fits perfectly in my ears 👂
Works great
While i cannot get both to connect at the same time while in my ears (apparently that thing in the middle, my head, blocks them), these work well just using one. Comfortable in my ear while laying on it, doesn't fall out (while sitting/laying down). The volume is sufficient for its intended use, a fairly quiet environment and not loud music. I seem to get all night battery life, i generally use 2 hours of white noise to go to sleep, and battery is at 80% in the morning. If i stream music all night it is down to 20%, well within the expectations. The prompts are not too loud, and no lights once on and connected. The case battery is only good for maybe one recharge of both, and when charging and plugged in it is very very (very very!) Bright case and earbuds.
My son like it thank you
Absolutely fantastic! So comfortable i have fallen asleep with them in my ears and not noticed. Great battery life and sound quality.. Incredible bargain for the price!
Works well beautiful colors and comfortable in the ears
Received the item thank you
great headphones
Works. No issues
i love it I swear
git great can't wait to try them tonight for sleep. came super fast too
As described thank you.
Great fast delivery
Genial
Perfect, good price quality ratio
Great headphones price was great they're loud but not too loud perfect for me definitely recommend.
works well
The earphones are nice and small. They fit in the ear quite well. I was afraid that they might fall out, but they are secure. the audi quality is also very good. Shipping and delivery was fast. I recommend the seller and the product.