Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered a phone and a charger. The whole process took about 3 weeks to arrive. The packaging was good. The phone looks new and so far, everything works great. I am happy with my purchase. I would recommend this seller. I will probably write another review after using it for a while
loving it
Very well packed, it had its security seals intact and practically new, I recommend it, it only needs to start using it to know its hardware and software operation
Merci
I have been with the phone for a month and until now he has not presented me with any anomaly and with an exelent physical state. The phone came to me in its box with its accessories and manual. The only bad thing is the absence of speed of communication with the seller
very nice definetly buying more. Good store
Petefect, it looks practically new and arrived in 14 days. I will keep updating.
I am happy to receive my product as described on the page I ordered S23 + version US Snapdragon 256GB. Well protected in the box with bubble paper, also wrapped in an inflated air protection, without any details. The screen can read the fingerprint unlocking. The seller at all times answered my questions, they behaved well, excellent service 100% recommended. Thank you seller!!
like new full fresh new mebe 1years used
Delivery was super fast. love the purchase. very nice. seller delays to reply but always reply. Asked for the price to be reduced to avoid overcharged custom duty in Nigeria. Didn't pay a dime to get the phone. so Happy.
Good original cell phone as described by the page, the shipping delay to be sent, if you have time to buy is a good option!
Thank you seller!!👍😊
Superb quality
After receiving the product, well packed and with its accessories, we have been testing for 8 days and everything is fine, so I recommend the seller once again, from whom I have bought cell phones since 2020 year without any problem.
I was very worried about the shopping of a fairly high price, but they arrived two weeks earlier than planned, and the function was solid and I was very credible. It was good to buy it here! In addition, I will take care of you here when it changes! Thank you very much!!
Good benighter, I recommend it,