Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I 've been using it for 3 weeks, and it works wonderfully, they didn't charge me extras and if it comes with everything that the package indicates, I arrive quickly as in 15 days approx, it is completely new, I would buy it again, it also came very well packaged
It came to Me almost 1 month ago and until now everything is perfect, a small warm-up when I open a game but it is very slight. Out of that everything is perfect. I liked it very much
The phone excellent, receiving update from one iu 6.1
excellent condition, very good quality 100%. almost New
Excellent phone arrived in the box and everything, very well packaged seems practically new, so far I have not had any inconvenience with it, it is an excellent purchase.
Good buyer, although I got one with the Phantom Violet cover but with the silver edges works perfect, I liked the color combination
I will buy from the seller to the other. Phone at the Moscow station. Sales of nadiyniy. Recommend
it is a very good seller. Replies fast. I'm impressed. Thank you!
All I can say is I'm impressed. it came earlier than scheduled (about 6 days) so I didn't have to wait long. very clean phone, it was alos sealed with the original Samsung pack. I'm happy with the purchase.
Excellent product, very good quality, 100% satisfied wine with Case and hydrogel gift, thanks to the seller
it's a good phone. I love it ❤️ 😍
The cell phone arrived in perfect condition, everything seems to work correctly. No scratches or signs of use. Only the waiting time if c hiso me something. It took almost 15 to be sent and another 15 to arrive
Mashaallah Mobile is new and original
The cell phone arrived in perfect working condition, it only remains to wait to see how long it lasts.
good and all perfect
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