Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality at low frequencies. Can be taken.
Are heard perfectly and with very good quality
Arrived soon excellent product quality good sound recommended seller
Those earbuds are interesting. I tried them for 1 month. The battery🔋 is so powerful as in the description😀. We can switch on or off by maintaining the 2 sides. This is so easy to use.
Reached very good sound speed sit long time when charging one side sit four to five excellent hours.
The sound is crazy! The bass is powerful, keep a long charge! Compared it with its past s9-tws, those old slag are just worse than everything and sound and charge. I also tried the type of fake AirPods ew47, the sound is flat there. In general, do not think!
Very good earphone recommend can buy without fear seller note 10
Excellent Product, arrived very fast
Always good to buy with a serious company worldwide. I just think it needs to improve the opportunity for US consumers to have better access to the issues in the processes. Has a process that does not have the opportunity to contest .. But I love this company, the owner grew up in the breed in the faith once turned down by various financial backers.
Great ears! The sound is gorgeous, voluminous, taken 15 meters exactly in an apartment with concrete walls. I took it for telephone communication. The microphone is also super, I can be heard better than on the smartphone. Just came completely discharged, in general, I recommend it.
Very good product, high quality and the bass is very impressive- highly recommend
All super quality excellent 10 meters well, plus or minus, in short, consider I have three-year-old bedrooms to the kitchen, I boldly go to the phone in the bedroom, it takes a sound of high-quality all high and low sounds in the country good do not fizz do not wheeze recommend
The order in Kiev arrived in 10 days, the fastest delivery, as described, I recommend the seller
Thank you very, very much. The product I ordered (mobile phone headset) has reached me before the time you specified. I would like to thank everyone who contributed to this order. I hope I will be happy in good quality. I wish you well-being with my love and respect. Thank you, dear.🙏😇🥰🙋♂️
Good sound, good operation, intuitive. Nice design/fits perfectly for the price
Got checked all the norms. I hope they will work for a long time. It was true that one earpiece fell out of one ear, but then the ear is different. I recommend good headphones, though it is not enough to compare them since these are the first wireless headphones that I bought.