Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very high quality keycaps, look and feel are really comfortable
The keycaps arrived very quickly and seem great! Thanks!
It looks good to write with gift pmore packaging rather than keyboard storage. It looks good to write with gift pmore packaging rather than keyboard storage. It looks good to write with gift pmore packaging rather than keyboard storage.
Product as described. Received in less than 2 weeks. DDP
The quality is very good. I bought it for an Asus ROG Strix Scope II 96 wireless keyboard and it fits perfectly inside the bag with some room to spare.
Great set of caps with vibrant colours. As a UK user it’s great that this set has both full ANSI or ISO (UK) layouts that also have plenty of options for non-standard versions of both.
Quality is good. That's pretty. I recommend you.
The quality is good.
Very nice protector, excellent to save your keyboard to avoid dust. I recommend the product.
It seems to be a cost-effective PBT keycap
Good quality, fair for the price, I wish they made red ones like gmk monochrome
I just recently bought a Keychron K5 Pro but since I travel around with it a lot, I tend to lose keys and have to pop them back on. I needed a case to key the loose keys from popping off. and the 100% fit my keyboard perfectly. The case is pretty lightweight and is made of mostly felt. It was what I expected so no complaints.
It took about a week to arrive, and although the packaging wasn't perfect, it was very careful. The product is great as described and the legend is clear. The surface is moderately rough and the thickness is sufficient. This is my second purchase of GJ keycaps, and they are of consistent quality. I can highly recommend it.
The keycaps are wonderful. Good quality for the price. I wish there were some novelty keycaps included, but overall these are fantastic.
Satisfying quality
Absolutely beautiful keycaps. The colors look much better in person than in the product listing photos, and they show up well in a variety of lighting conditions.