Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits snuggly on ears and good sound quality for the price.
Received early, arrived in 5 days... Perfect condition .. the item corresponds to my purchase... It works perfectly well, it has a sound with some bass... But happy with my article ..
The headphones are of good quality and price I would buy another one without doubt, I have not tested them yet but they look good
Love the headphone hope my parents love them as much as I do
I was looking for headphones with a thick cable. These fit the bill with excellent sound quality.
Very nice and feels really good with good bass
Fast delivery, sound good. will see how long they will work.
Good quality and good packaging I have not tested yet.
love them
hello everyone I would first like to apologize for not having responded to your message I instead wanted to thank you for any item that I consider to be of very good quality and I will remain your loyal customer I am proud to be part of your quote who I admire greatly for making my own purchases from you, thank you very much
For that price!!!! Perfect... very good full sound like you have an expensive Headset on!
The headphones work well. They look just like in the photos, feel nice to touch and the sound is great. Definitely recommend buying!
Good
Everything perfect, very fast shipping and works better than I expected, highly recommended seller
After trying it for a few days, it fits the head well, if it has very large ears it will not be worth it and the sound for what it is worth is good.
Good quality headphones, fast delivery to Italy.
Is the first time I buy this phone and from this brand, first impression looks great, the phone is loud, the wire is covered as if made of "Rope" which I believe increases durability. For now it was very worth the purchase
Headphones with good audio quality. Sound of clear media. Not so bright high-pitched sound. Very loud recording sound. Maybe they are not very appropriate for long hours of listening but they have a very good audio quality. Very good price quality ratio. I recommend them.
I loved it and for the price it is wonderful
Good seller, very fast. The device is as described