Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They arrived as the seller's photo, I already tried them and everything has a good sound as we hope they last. I recommend the store
good good good 👍 👌
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Not wine in box but wine in good condition equal 10/10 meets your target for the price
they work great, plenty of bass 🔊 they fit very comfortable over my ears 👂 and they seem to be very well built, I hope they last me a long time.
Fit well
these was very nice
I like it very much because it is like on the photo but I thought it would be plus black there it is plus gray than black but it does not bother me at all it has a good sound for the price. For me it is a good price quality ratio!!!
Excellent product, resistant and good quality, good sound is noted.
Nice
Good sound quality for it's price and they don't look weird when wearing them that is a huge plus
really good item i would recommend
Good hearing aids, arrived in two weeks, the plastic material is a little weak, but for the price it is excellent, I bought them for my mom and I love them
Seller shipped fast but delivery came a bit late. The quality of the hardware is very plasticky so I will advise careful handling. Sound quality is fine for the price though it's not top of the line. I also like that I came with a detachable Aux cord so that's a plus in my books.
10 days delivery. It's great!
I was on time I loved it, the only problem was that I arrived quite mistreated the box luckily they were not damaged😊
Very good sound, easy to use and very practical to bring. Even comfortable for a neurodivergent child
Excellent headphones, good sound) but a little bit infuriated by the backlight.
Im absolutely delighted with the quality of this product the packaging was excellent and the product arrived in perfect condition Im so impressed with how well this product works it exceeded my expectations
I love them so much. They are so loud and cool