Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are comfortable, good for long listening times. The audio has in flat lows but not deep, medium lows good, medium placed a little high, medium high a little high, medium low treble, treble a little low. Audio is generally acceptable but it is necessary to accentuate the bass, lower the medium and raise the treble, the only thing I didn't like was that there is no depth in low, that is, the low sub are completely NIL, I am not basshead but I do like that the sub basses have a presence to give more power to the audio. That yes, with an equalizer you can take out the good audio they have and it does not have active noise cancellation. The quality of the material with which they are made, it feels a little low, they are totally plastic so you must be certain careful. I will leave in a few seconds comments, I have to let the diaphragm of the hearing aids loosen a little, to see if the sub-bass appear like this. While I can recommend its use.
Arrived earlier than expected they are heard super well
👍👍👍👍
It arrived fast, well packing and good condition, it is equal to the photo, the sound is fast. Is recommended, happy with the product.
theas headphones are amazing I use them in class and in the gym and the bass is so good I love how I don't have marks on my ears from the ear pat too
I loved them, but I'm a little upset because I didn't bring the cable to connect them to the phone🥲
They are very cute I had already bought it before but they broke me and I asked others I love and I will ask for all the necessary times
headphones are pretty good, instructions a bit unclear and call audio wacky but aside from that preforms fabulously
Fanciful, honest, solitary, powerful, just honest to me, laughing. No one called you carrying an old phone.
Very good article
The battery lasts a long time, it has a lot of volume, it has its charger, the box was a bit hit but the headphones were very protected, it arrived earlier than estimated, very satisfied
Very good product👍
money worthwhile
Arrived very well, without damage, the box was a bit battered but they were well packed and the headphones were intact, they are beautiful, very beautiful, and they are heard well, much better than I thought, are comfortable and highly recommended🤠Approved by Chayanne😼
For what they have cost, well the scope of the bluetuch is good