Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm glad, I got it. It's handy. Daughter
Decue, but actually my fault. I had not paid attention that these are in plastic. Well arrives in good condition
All right. The shipment is well secured. The goods arrived on time. All according to the description. I recommend the seller🙂
Good oil container. Priskler works makes a mist
Fast shipping the product matches the description with the usage for about two months, everything works as you should very useful gadget for the kitchen
Great squash, can be sprinkled and poured, thank you
T T Bulo najruzhe rishennya for money turn the product itself👌🏻Made good for 100%
Labai booth veikia, Labai store purškia IR tolygiai. Iš pradžių, Tik ispakavus buvo šviežio Plastico kvapas, bet iploviau Su soda IR viskas Gerai :)
My daughter, my daughter Shvidko, all the yakysna, everything was going on, rozbrezkut Garno
Duge superova, puzzled with purchase
thank you very quickly thankyou very much
Delivery shwidka. Puzzlingly pour Olya, spray good rozpalyu. Melodious, I'm more than one for a gift
20 days to Serbia, very fast shipping. Good quality and working good.
Thank you for your shipping well protected and correct delivery the product looks as described and solid
Aesthetic workmanship, large capacity. Very convenient to use
Everything works. Description corresponds. Spouse is delighted. Delivery is normal, not super fast. I didn't have to communicate with the store. Thank you.
Class thing. For his penny drive. Time to serve
These are the best!! I got two and so happy with them. They actually spray the oil and not spritz it like others I’ve bought. And when you pour oil from the top, it doesn’t spill on the sides which is amazing.