Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Healthy slippers, my wife was ordered the same only in a different color.
Now the buzz on my feet when I took size 41-44! All advice
The seller sent very well immediately, I recommend it.
The slippers are received, no delay, the feet are very nice, the size is not wrong, I ordered 37 size, I got 36-37, we like the color, thank you all
Product. Myself is excellent, but small, I ordered 42 - 43 small and with a lot of fingers two front protruding and walking is not possible and so great product, I advise the seller but take a larger size! And there will be joy for you and I will re-order from the seller but the size is bigger!
Very light, comfortable and original! Super fast delivery!
The slippers are not bad, but be careful with the size! I took the size 42-43 and they are small for me, because the foot is 27 cm, I need Brothers-44-45. although my foot size is 42. 2. in the photo you can see how much the thumb protrude!
The flip flops are clear, the size is in size, very comfortable, thank you very much. Quickly delivered, one order collected, all super!
Flint!🔥
Quality for C grade (I will wear but not for long🤣Thank the seller for communication🌸Delivery 9 days👍
Very cool flip flops!! Very comfortable!! Beautiful!!!
Great flip flops, comfortable, fluffy. On my narrow leg they were wide, but I would wear it anyway, I would be free. But‼️ The sole of my slap is different: on the left is wider than on the right, you cannot wear it like that, it is very noticeable. Wrote to the seller. Immediately returned the money. I put⭐️⭐️⭐️⭐️⭐️ For the honesty and integrity of the seller!❤️ I recommend on wide legs or with high foot lift. See the size according to the table in CM, all clearly👌
Good slippers, I take the second ones. For size 39, 40-41 fit. The seller is respect.
Comfortable, beautiful, everything is as in the picture. Size-I needed to take a size smaller by 37. At 38 is normal. That is, they are not small. Came quickly. Thanks seller, recommend