Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked them super, they are not of high quality but they look very beautiful just hope the sole does not take off
Very good
everything came what I ordered, thanks to the seller, the quality is not bad, I recommend it
As ad, can buy without fear, good cost benefit, buy to run, recommend the product and seller
The quality is very good, and the appearance is the same as the picture
The quality for this price is sensational, the size I have 42 but I ordered 43 And it is perfect. I recommend
Are quite comfortable and the quality is not bad for the price, I recommend🤌🏻
Quality and very comfortable. Come size in size. For my 24 cm I ordered 38 size so that with a margin, they are too big. But it's still convenient
Ball Show😃Surpassed my expectations, great quality, soft and beautiful. Very comfortable for running, light. Right numbering. I will return to buy other colors
Our sneakers and very beautiful loved massio was worth selling people can buy and top of the sneakers
I loved them, same as the photos and they arrived before the time excellent service thank you🫂
I have 3 colors, I love comfort and the only thing I have to try in the race, but others that I have already tried, already perfect. I asked for a 41 and they are perfect, it is my current size, bone that resembles the European size. Always very happy in all purchases. It only took you 5 days to arrive.
I ordered EU41. It's a bit small for me. I wear Hoka US Men Size 9 or EU 42.
Super comfortable. Arrived as promised. Would purchase again.
Good Product . Same as the pictures . Early recieved . Well packed.
I ordered the number 43 for 26.5 foot number, it was full on my feet 44 can be taken a little more comfortable standing looks very polite
I really liked the tennis, it arrived before the deadline, it has this final tip that I wanted, it is very light. The white part of the sole that is kind of yellowish, taking it from the tennis, very good!
Istanbul came in a week like a very fast shoes very stylish and comfortable. Very light. Number 1 can be taken in the big one.