Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Interesting… large in china is actually medium size in the US.
Excellent product, quality 100% liked very much. I recommend
It is exactly what I had bought, and what is very important to me has taken a reasonable and acceptable time to get home. Thank you very much.
I liked it very much, the texture on the outside is like with squares, it is very nice and smooth inside, the size is definitely very small about 2 sizes, I weight 88 and I measure 1.69, size 2XL I am perfect, regularly I am L, arrived in one week to Mexico CDMX
Very happy with polo . And the seller 🙏 this is my 4th purchase. I also want to thank you for the additional item.
Received today the above item in very good order, packed and as described by the seller. I recommend this seller. Thank you.
Quality shirt, as announced. I recommend the product and the seller. Grateful
All perfect fast shipping, good shopping experience in store very happy.
Very stylish and comfortable. Thanks seller. Sending quickly.
Super happy, they are very beautiful and the fabric looks very good quality, I had my doubts, but now that I saw that they are good I finish asking for 4 and I would like all the colors, the truth is highly recommended are beautiful, and they arrived earlier than said, I am more than happy.
The quality of this polo is really good, the way is excellent, the fabric is nice. Size XL corresponds to a French L or a European M. My stature is 1.77m for 70 kg and it's OK. Delivery has summer very fast.
Excellent product and true to size. Happy with the purchase.
The size is just right, shipping fast and so good, but I thought it was a thin number of cotton fabric, but it was a little thick.
Very good, how they describe.
I recommend this product, as it is of quality. I recommend the product and the seller. Grateful
receive but to small normally I use bust 113 no problem
Good material and tailoring
My husband really liked the fabric, as well as colo and model, of good quality.
Looks very nice, will buy more. I usually use XL this was XXL and just fit.
I liked them very good, in fact I already have one of each color