Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are light shoes, permeable, comfortable, good for running. The nunero was too big for me, I thought they were more girls
Arrived pretty quick. I bought 2 more number. Little was baggy. The Red got fairer. I really liked the product is very light.
ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Very easy and comfortable I 've been buying in this style. Highly recommend and worth the price
Took on (41 size 26.5 cm) 42 size fits perfectly, 27.5-27.7 on the insole, so there is 1 cm stock. We will see how we will wear two weeks ahead of time, thanks to the seller
I loved the tennis is super comfortable and good quality for the price.
Top gladly again
The best one... its perfect.
Great quality sneakers, need bought 2 more numbers
Top, everything arrived right
Sneakers quite beautiful, comfortable and light. Buy two numbers above the usual as the shape is very small very fast shipping
I love them I have them in several different colors
Awesome shoe, can’t tell if it will hold up but initial impressions are it looks like a 50-60 dollar running shoe. Very comfortable. I recommend you measure your foot and choose your Chinese size based on on your foot length. I used a tape measure and backed my foot against the wall and measured to my tip toe. They fit perfect. I wear a 10.5 American running shoe and got a 45 Chinese and it fits perfect.
Came as announced within the deadline I like recommend
👍Ótimo.
I order from Jamaica 🇯🇲 Both for my 11yrs old son and myself. They arrived on time, they fit excellent. Light weight, comfortable and handsomely made. Definitely recommend ♥️
All super. Goods warts their pennies
Just as it looks and describes, I asked for it wrong, I get smaller because I'm wrong to ask for the number.
Super light Eva sole well finished same as the ad Shim 39 bought the 42 served perfectly great cost benefit for me came out for 53 reais I decided to be first purchase.