Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the goods, but I didn't know how to install them. I asked the buyer, and the buyer responded quickly and patiently.
The package was not damaged and the product was not missing. The seller also sent an installation video. The service was very good.
Very good, I like it, the suction power is enough.
The device looks good, try it out.
Received smoker. There are lights. The suction power is also relatively strong, great product.
The packaging is complete, the seller added foam, and the product is not damaged. It works normally after being powered on. Installation is very simple according to the seller's video.
The packaging and quality are very good.
works good I had to glue the exhaust pipe to the base for stability. suction is good.
The packaging quality looks very good, and there are LED lights, which will be very convenient for work.
receiving the good, the equipment is of high quality and equipped with LED lights, making it easier and faster to work.
Two modes. The first mode provides suction from the top. The second mode has a lighted hose. The hose seems to work but it is more loose fitting than you'd want. A tie wrap might help. I will try using in the first mode. Fan is fairly loud, but there is an off switch when you're done soldering. This unit is likely to serve me well but I haven't tried it yet.
Complete accessories and complete package. The suction power is very strong, the plastic tube can be bent at will, and there is an indicator light at the air outlet.
Recommended~The effect is very good, a good choice
ok
Great seller, product arrived as described. The effect of using it is very good.
I bought it and tried it in the store to absorb the dust and it worked well.
The shipping was fast and the quality of the equipment looks very good. I will give you feedback after working for a while.
The whole shopping process is very smooth, the product has been used for some time, overall it is very practical, the suction power is good.
The suction power is very high and the LED light is very bright. I like it.