Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
makes the shower experience more fun. good price
Excellent! Is what I expected, thank you.
Good product.
Cheap and high quality, I hope to try it today
Hello, it arrived very well packed. It's been a while since I was looking for a head of that changes colors depending on the temperature of the water flowing in the shower. As the photos show, there are 3 colors depending on the temperature. The color changes from green to blue and finally to red which makes it possible to stop burning when you enter the shower. I looked for it for a long time, because most often I found Apple, the color of which did not indicate the temperature of the water. He's great, I hope he'll last a long time.
Fast shipping
Arrived very well packed. It is already installed and works very well! In addition, I really like its design. 100% satisfied!
The quality is very good for the price it has. The lights change depending on the water temperature (green with cold, warm blue and very hot red). Good pressure in the trickles. The lights illuminate a lot. It has a button to cut the passage of water in the same device without having to close the tap. My children are delighted and they have been very amused. The truth is that it is very cool.
The thing is class, it's great. Al non-military regime for the stream😞I'm pretty pink. I got a new piece for 10 days. Packaging-just a poopka, ale a little tsyla.
Great product, arrives new and I’m good working condition, LED lights work great. Shower head holes get clogged fast so depending what area you live in and how clean your water supply is. Super Easy to clean though. I use a needle or toothpick to clean the exit holes. Recommended.
Hello, good product, strong light and nice. Very good jet very strong and massaging. In fact, I took it more for the jet than for the light. Always slow delivery.
Impeccable, do the job. Very fast delivery well done for that
The product arrived quickly all works perfectly according to the temperature changes colors. I recommend this seller,
Article as expected. I recommend it
Product exactly to the description, it took 15 days, it works perfectly, hopefully it lasts, very happy, I recommend seller
This is too kool I love to shower in low light and music and now it’s a party in my shower !!
I liked it very much it is very beautiful I recommend, just one detail the little holes that comes out water could be bigger apart from this very effective😃