Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful the dress, perfect, great finish, super Indico
The dress is very cute, the fabric is soft and good quality
This dress is stunning! The quality of the fabric is very good! The color is amazing! And above all the shipping was very fast to Europe! I’m in the moon with this dress
The dress and beautiful. Exceeded my expectations. The measurements were exact so I will decrease in length. Very good satin quality with silk fit. I'm gonna use a lot. Thank you over there.😍😍😍
I loved it, a little long but beautiful
Wonderful, I had already taken the blue one and they are both beautiful, long but fabulous, it feels like a princess and it adapts to the shapes thanks to the closure a little corset behind
I loved the dress. Beautiful and excellent fabric as it looks in the photo… arrived super on time…
Beautiful dress…. Although I measure 1.70 and with heels it makes me long... delighted with the purchase... with a gift price compared to AMA-zon
The color is great, and the dress is even longer than I expected. But it's the worst thing I've had to iron. I gave up halfway through - I'm gonna iron it right before an event, it's hell. But the dress looks so great.
The dress is beautiful, the only thing is that it arrived too long, but this divine the cut and the model of the dress. I recommend 100% thank you sold @ R🙂
I even advised friends to compass their order in your shop because it doesn't take much time
Is exact to the. Photo, good fabric and good tailoring. Lack of ironing
Beautiful dress, I’m 5’9ft tall and I got size 6 and it was slightly too big and will need to hem the bottom but otherwise I recommend it’s an amazing product
It's beautiful.😍😍😍. Arrived in two weeks after I asked for it.
The dress is beautiful although the color is much duller than what you see in the photos, but I liked it
Beautiful dress size fits perfectly with an S
Shimla Madonna is really beautiful and long-lasting high quality I ordered the profile and wants at only long levels should be sewn to 160 meters long.
The dress is very beautiful, well built and the fabric is very soft. She wears very well. Delivery was fast, in less than 10 days. Recommend!